Business Development Manager - New Client Acquisition - Dubai

Optimal Maintenance

1d • Remote

About The Position

Optimal delivers property maintenance and refurbishment services and is seeking a proactive, commercially driven salesperson focused exclusively on winning new business clients. The role involves identifying suitable businesses, reaching decision-makers, understanding their property requirements, and demonstrating how Optimal can meet their needs. The Business Development Manager builds and manages their own pipeline, generates qualified opportunities, and converts prospects into clients with potential for regular, repeat work.

The role owns the sales process from first contact through securing a client and supporting the first confirmed opportunity. After a client is won, the Business Development Manager provides a clear handover to the Client Project Management team, which takes responsibility for ongoing account management and delivery. The role also uses ChatGPT and other approved AI tools, along with Optimal’s developing system and automations, to improve prospect research, outreach, follow-up, and productivity.

Success is primarily measured by new clients won and the profitable work they generate. Other measures include qualified opportunities, meetings with relevant decision-makers, conversion to a first confirmed job, new-client revenue and gross profit, sales cycle length, pipeline quality, and handover accuracy. The position is remote, with working hours of Monday to Friday, 8am–5pm UK time. Salary is 10,000 AED per month plus a performance-based bonus.

Requirements

• Proven track record in outbound B2B sales and winning new business clients.
• Evidence of generating an independent pipeline and closing opportunities.
• Confidence making cold calls, reaching decision-makers, and asking for business.
• Strong questioning, listening, presentation, and negotiation skills.
• Persistence and discipline with follow-up, with sound judgement about where to focus time.
• Commercial awareness and understanding of the difference between winning revenue and winning profitable business.
• Experience in property maintenance, refurbishment, facilities management, construction, or a related service sector.
• Sufficient trade knowledge to hold credible conversations, recognise opportunities, and involve technical colleagues when needed.
• Hands-on experience using ChatGPT or similar AI tools to improve productivity.
• Commitment to developing sales skills, trade knowledge, and use of AI.
• Confidence using CRM systems, Microsoft Office, and digital prospecting tools.
• Strong written and spoken communication skills and ability to work independently against clear targets.
• Own a reliable, modern, well-specified computer capable of running multiple business applications, AI tools, and video calls.
• Have a dual-screen setup.
• Have a good-quality camera/webcam suitable for professional client and team meetings.
• Have a good-quality headset with a clear microphone suitable for frequent sales calls.
• Have fast, reliable internet that supports uninterrupted calls and cloud-based systems.
• Have a dedicated, quiet, professional home office where sales calls can be made without interruption.
• Be able to work agreed hours aligned with UK prospects and colleagues.

Nice To Haves

• Experience selling to property managers, managing agents, landlords, facilities teams, or businesses with multiple sites.

Responsibilities

• Identify businesses with ongoing property maintenance and refurbishment requirements and build targeted prospect lists focused on profitable, repeat work.
• Identify decision-makers and learn how prospects appoint and assess maintenance contractors.
• Generate opportunities through outbound calls, email, LinkedIn, referrals, and networking.
• Own prospecting activity and consistently create new sales conversations.
• Understand prospects’ property portfolios, service requirements, existing arrangements, decision-making authority, buying process, and timing.
• Explain how Optimal can meet prospects’ needs, address concerns, and secure meetings, introductions, quote opportunities, and access to supplier onboarding processes.
• Follow up consistently and move prospects toward a clear next step.
• Own the new-business sales process from initial approach through agreement and activation.
• Work with quoting and operational teams to develop credible proposals and competitive offers.
• Present proposals, handle objections, and negotiate within agreed commercial guidelines.
• Secure the first confirmed work and establish the potential for an ongoing relationship, focusing on clients that fit Optimal’s capabilities and provide sustainable commercial value.
• Make accurate commitments on pricing, service, and delivery, obtaining internal agreement where needed.
• Coordinate client introductions to the Client Project Management team after a client is won.
• Record client requirements, contacts, agreed terms, commitments, and immediate opportunities, and ensure the client understands how work will be managed and requested.
• Support the initial client transition and then refocus on acquiring new clients.
• Maintain accurate prospect records, sales stages, next actions, and expected outcomes in the company system; maintain a healthy pipeline and realistic forecasts.
• Track the effectiveness of sectors, messaging, and outreach methods; participate in daily stand-ups and regular sales reviews.
• Meet agreed activity, conversion, and new-business targets.
• Use ChatGPT and other approved AI tools for prospect research, meeting preparation, drafting outreach, and follow-up; personalise communications and verify facts.
• Use the developing system and automations to improve consistency and reduce repetitive administration; keep learning about AI capabilities and share useful ideas.
• Handle prospect and company information responsibly.
• Maintain a consistent outbound sales routine, remain accessible during agreed UK-aligned hours, and take ownership of results.

Benefits

• A role with a clear focus on winning new business.
• Support from quoting and delivery colleagues to help turn opportunities into successful client relationships.
• The opportunity to contribute to a business developing its own system with AI and automations.
• A collaborative, commercially focused environment where results are visible.
• Opportunities to develop as the business grows.
• 10,000 AED per month salary plus a performance-based bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed