Business Development Manager I, II, or III

Astound Broadband•Chicago, IL

1d•$60,000 - $230,000

About The Position

Astound is hiring a Business Development Manager at level I, II, or III for the Chicago, Illinois greater market. The position negotiates Right of Entry and bulk service agreements with condominium associations, property managers, property owners, and developers, enabling Astound to provide residential high-speed internet, cable television, and phone services to multiple dwelling units. It also manages the existing bulk portfolio and negotiates renewal agreements with current bulk customers. The posting additionally refers to Washington, DC and neighboring towns when describing the service territory. The role develops new building opportunities and strategic partnerships, manages projects through negotiation and customer retention, and works with sales engineering and network deployment teams to assess and deploy leads. It monitors market developments and target buildings, participates in business and association events (including some evening events), maintains accurate CRM and sales funnel records, and completes access agreement and related paperwork. The position provides customer service and maintains current knowledge of enterprise products, promotions, technology, and deployment specifications. The stated base salary range is $60,000–$100,000, depending on experience and location, with commission opportunities. Target commissions at full attainment are up to $70,000–$130,000 annually, with potential to earn above target for exceeding sales goals. The posting also describes total compensation potential of $135,000–$230,000 or more. Salary ranges are broken out as $60,000–$75,000 for level I, $75,000–$85,000 for level II, and $85,000–$100,000 for level III.

Requirements

Three to five years of experience in outside sales or customer service managing business accounts.
Account management experience.
Exceptional business acumen.
Strong written and verbal communication skills.
Ability to use Microsoft Office applications, including Word, Excel, and Outlook.
Ability to work with and manage CRM systems.
Ability to work independently with minimal supervision.
Excellent attention to detail and follow-through skills.
Strong discretion when handling confidential information.
Demonstrated expertise leading successful sales and/or market development organizations in technology businesses.
Ability to coordinate across marketing, operations, sales, and finance teams.
Proven ability to conduct complex contract negotiations.
Proven results developing a channel and exceeding sales organizational objectives.
Understanding of fiber-optic data and telecommunications solutions in the CLEC business.
Valid driver’s license and satisfactory driving record under the Company’s Vehicle Driving Policy.
High school diploma or equivalent.

Nice To Haves

Sales experience in real estate, telecommunications, or related industries.
Experience working with realtors and property management firms.
College degree in business, project management, or a related field.

Responsibilities

Negotiate new Right of Entry and bulk agreements with condominium associations, property managers, property owners, and developers.
Source leads for new-build opportunities.
Build relationships with real estate developers, property management firms, and strategic partners and organizations.
Manage projects through the negotiation cycle and support building relations and customer support teams during the retention cycle.
Implement strategies to expand on-net commercial buildings in existing and new markets.
Identify and develop strategic revenue-producing partnerships and alliances.
Evaluate and support business development opportunities identified by the Enterprise sales channel.
Develop market analyses and business cases to support expansion opportunities.
Work with sales engineering and network deployment teams to review, assess, and deploy leads in a timely manner.
Monitor new leads, market developments, and potential target buildings, including through business district walkthroughs, networking events, and knowledge of the territory’s MTU market.
Attend business and association functions within the territory, including some evening events.
Convey building lead information to support personnel and ensure order information is entered accurately within 24 hours.
Complete Access Agreement paperwork and provide owners or operators with installation schedules stipulated by engineering.
Complete paperwork and agreements accurately, legibly, and thoroughly.
Maintain current knowledge of Enterprise products, programming, promotional offers, technology, and deployment specifications.
Provide exceptional customer service.
Manage CRM systems, processes, and data quality; produce CRM reports as requested by management.
Maintain updated sales funnel records, including notes, contact information, and activities.
Project a professional business manner and operate with a high degree of integrity.
Perform other duties as assigned.