About The Position

The Business Development Manager – Training and Technology develops business opportunities integrating technology with industrial cranes and drives revenue through training, hardware, subscriptions, and strategic partnerships. The role builds relationships with service business distributors; monitors market trends, competitors, and customer feedback; coordinates with stakeholders, teams, and customers to identify growth opportunities; and reports quarterly on digital service usage and subscription targets by sales territory. The position provides product presentations, demonstrations, technical consultations, and training for distributors and end users on fieldbus hardware, software, apps, data integration, and best practices. It develops and manages a distributor-focused training strategy and modular content for live, on-demand, self-paced, and system-based learning. The role also manages the training budget and purchases for R&M and Demag US brands and develops technical content supporting the brands and employees in customer interactions. The role requires domestic and international travel, primarily in the US and Canada, of up to 60%. It reports to the Director of Marketing. The position is hybrid and full-time, with base salary plus commission.

Requirements

  • Bachelor’s degree in communications, engineering, sales, or equivalent.
  • 3–7 years of experience in business development, sales, technical content development, or application engineering.
  • Strong electrical knowledge.
  • Well-developed PC skills.
  • Excellent verbal and written communication skills.
  • Excellent communication and interpersonal skills.
  • Strong negotiation and persuasive skills.
  • Ability to think creatively and outside the box.
  • Strong analytical and problem-solving skills.
  • Ability to manage multiple projects simultaneously while advancing progress on all.
  • Strong organizational and time-management skills.
  • Resiliency and ability to adapt quickly.
  • Ability to participate in a multidisciplinary team and work autonomously.
  • Strong strategic skills, with an emphasis on measuring return on investment and sales impacts.
  • Ability to travel domestically and internationally, primarily in the US and Canada, up to 60%.

Nice To Haves

  • Previous experience with Excel, Articulate, LMS, and CRM systems.
  • Previous fieldbus and IoT experience.

Responsibilities

  • Develop and implement strategies for new business opportunities integrating technology with industrial cranes.
  • Build and maintain relationships with service business distributors.
  • Monitor and analyze market trends, competitors, and customer feedback.
  • Coordinate with stakeholders, teams, and customers to identify growth opportunities and advance technology integration and acceptance in the industry.
  • Provide quarterly reports for each sales territory on digital services usage, remote data access subscription targets, and advanced app feature subscription targets.
  • Achieve annual revenue targets through training sales, fieldbus new-equipment hardware sales, subscription sales of remote data services and advanced app features, and strategic partnerships.
  • Conduct product presentations, demonstrations, and technical consultations for customers and prospects.
  • Respond to RFPs, bids, and large-scale project opportunities involving rigging and lifting solutions.
  • Train distributors and end users on fieldbus hardware and related software and app features, systems, data integration, and best practices.
  • Develop a training strategy using live, on-demand, self-paced, and system-based learning for employees and customers.
  • Manage and develop distributor-focused training programs and modular content with internal resources and external vendors.
  • Manage and maintain training budgets and purchases for R&M and Demag US brands.
  • Develop technical content for distributor partners that supports product specification and helps employees communicate product value in customer interactions.
  • Travel domestically and internationally, primarily in the US and Canada, up to 60%.

Benefits

  • Medical plan
  • Dental plan
  • Vision plan
  • 401(k) plan with matching from day one
  • Identity theft protection
  • Accident insurance
  • Travel insurance
  • Two weeks of vacation per year, prorated in the first year; three weeks after 5–12 years of service; and four weeks after 13 or more years of service
  • Five days of sick leave per year, prorated in the first year after 90 days of service
  • Ten paid holidays per year
  • Competitive compensation with base salary plus commission
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