Business Development Manager

Empower Brands•Birmingham, AL

14h

About The Position

The Business Development Manager (BDM) generates profitable new business by identifying, developing, and closing commercial cleaning opportunities within an assigned territory. This is a hunter-focused role centered on creating new customer relationships through prospecting, networking, referrals, and strategic outreach. The role manages the complete sales cycle, from identifying and qualifying prospects through facility assessments, customized proposals, negotiation, closing, and transition to Operations. Success is measured by new customer acquisition, revenue growth, and pipeline development. JAN-PRO is a commercial cleaning franchise organization founded in 1991. Through its network of Regional Developers and independently owned Certified Business Owners, JAN-PRO provides commercial cleaning and disinfecting services. It is part of the Empower Brands family. The position is based in Birmingham, Alabama, in the Sales department, and reports to the Regional Director.

Requirements

At least three years of successful business-to-business outside sales experience.
Ability to develop and manage a sales territory independently.
Demonstrated success prospecting and closing new business.
Experience managing the complete sales cycle from lead generation through contract execution.
A proven record of consistently achieving or exceeding sales goals.
Valid driver's license and ability to travel throughout the assigned territory.
Proactive prospecting, relationship development, consultative selling, and negotiation skills.
Excellent written, verbal, and presentation communication skills.
Ability to build relationships with business owners, facility managers, and executive decision-makers.
Strong organizational and territory management skills; self-motivation and ability to work independently.
Proficiency with CRM systems, Microsoft Office, and digital prospecting tools.

Nice To Haves

Experience selling recurring service contracts.
Bachelor's degree.
Experience selling commercial cleaning, facility services, business services, or other recurring service solutions.
Experience using CRM systems to manage pipelines, forecasting, and customer relationships.

Responsibilities

Prospect for commercial cleaning opportunities through cold calling, door knocking, networking, referrals, digital outreach, and company-generated leads.
Research and qualify prospects, identifying decision-makers, operational needs, buying potential, and sales opportunities.
Develop and execute territory plans that prioritize prospects and support territory growth and revenue objectives.
Build relationships with business owners, property managers, facility managers, office managers, and other decision-makers.
Maintain consistent prospecting activity and develop a healthy sales pipeline.
Represent JAN-PRO in the local business community through networking and business development activities.
Conduct on-site facility walkthroughs and assessments to understand customer needs, challenges, and service requirements.
Develop customized service and pricing proposals aligned with customer needs, budgets, company profitability objectives, and JAN-PRO service standards.
Present proposals and communicate JAN-PRO's value proposition; address objections while maintaining customer relationships.
Manage the complete sales cycle from prospecting through signed contract and successful handoff to Operations.
Maintain accurate CRM records of prospect activity, customer interactions, opportunities, pipeline progression, and forecasts.
Achieve or exceed activity, pipeline, revenue, and new-account goals; provide updates on pipeline and territory performance.
Participate in sales meetings, coaching, and professional development opportunities.
Monitor competitor activity, market conditions, and pricing trends in the assigned territory.
Partner with Operations and internal teams to communicate customer expectations and support successful onboarding.
Share market intelligence, competitive insights, and customer feedback to support business growth initiatives.