Business Development Manager
About The Position
C.H. Robinson is seeking a Business Development Manager to join its Intermodal team. The role serves as a consultant and subject matter expert supporting the sales organization in generating new business and retaining existing business related to the Intermodal service line. The manager partners with internal groups—including sales, account management, Global Account Centers, the office network, Regional Sales Directors, Customer Shared Services, and the executive team—to generate leads and support sales processes for large or complex opportunities. The position also participates in strategic account discussions and develops contract and pricing strategies with the office network and customers. This is a hybrid position requiring four days in the office at the Oakbrook Terrace, Illinois location. The role includes business development, customer and network consultation, service-line education, solution design, and support for pricing and marketing strategies. Travel of 25–40% is required.
Requirements
- Bachelor’s degree from an accredited college or university.
- At least 6 years of previous sales, operations, and/or account management experience.
- Ability to travel 25–40%.
Nice To Haves
- Technical proficiency in Microsoft Office.
- Ability to create and sell comprehensive solutions and service packages to all buying influences.
- Demonstrated influencing, negotiation, collaboration, communication, and presentation skills.
- Track record of delivering measurable financial results through sales or account management solutions.
- Strong strategic orientation, relationship-building and negotiation skills, and business acumen.
- Strong technical understanding of C.H. Robinson, its modes and services, and its systems.
- Ability to develop proposal presentations in Word or PowerPoint.
- Examples of using Excel for analysis and modeling.
Responsibilities
- Diagnose opportunities, qualify leads, and develop business.
- Sell and close opportunities in partnership with the office network.
- Market the Intermodal mode and service to sales and account management teams through ongoing education.
- Drive growth and create demand for the service line to build a robust regional pipeline of customer opportunities.
- Understand customer challenges and design solutions that address short- and long-term needs.
- Design and implement solutions for mode and service products, partnering with internal pricing teams and serving as a liaison between the service line and network to develop pricing models and strategies.
- Regularly refine the service-line marketing strategy based on network feedback and external market trends.
- Build trusting relationships as an ambassador of the service line with internal teams, external customers, and suppliers.
- Collaborate with management to identify and resolve issues proactively and promptly.
- Provide the network with industry feedback on trends, pressures, and key competitors.
- Educate and advise sales and account management teams on market factors that affect service-line pricing.
- Educate the network about service-line initiatives, vision, and strategies.
- Demonstrate or develop product and service capabilities and answer detailed functional and technical questions.
- Respond to network inquiries about the industry, market trends, and competitive intelligence.
- Leverage departments within the supported service line, other modal teams, and Customer Shared Services.
Benefits
- Three medical plans, including prescription drug coverage.
- Enhanced fertility benefits.
- Flexible Spending Accounts.
- Health Savings Account with employer contribution.
- Dental and vision coverage.
- Basic and supplemental life insurance.
- Short-term and long-term disability coverage.
- Paid observed holidays.
- Two paid floating holidays for U.S. hourly employees.
- Flexible Time Off for U.S. salaried employees, with no accruals or caps; Paid Time Off for other U.S. and Canadian employees.
- Paid parental leave.
- Paid time off to volunteer in the community.
- Charitable Giving Match Program.
- 401(k) with 6% company matching.
- Employee Stock Purchase Plan.
- Career development, networking, and team-building opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
