Business Development Manager

HOATalent

2d•Hybrid

About The Position

HOA Sales is seeking a high-performing Business Development Manager to lead, coach, and optimize a team of Business Development Representatives (BDRs). This role is responsible for driving outbound performance, improving conversion quality, enforcing operational discipline, and building a high-accountability sales development culture. The ideal candidate is a hands-on sales leader who thrives in fast-paced environments, understands outbound prospecting at scale, and can balance coaching, accountability, analytics, and execution. You should be comfortable managing performance metrics daily while also developing people and improving systems over time. This role directly impacts pipeline generation, proposal volume, and overall revenue growth.

Requirements

3–7+ years of sales leadership or BDR management experience
Proven success leading outbound sales or SDR/BDR teams
Strong understanding of sales process, pipeline management, and conversion metrics
Experience coaching objection handling, discovery, and qualification
Strong CRM discipline and reporting experience
Data-driven leadership mindset with strong organizational skills
Ability to hold high standards while developing people
Excellent communication, accountability, and follow-through

Nice To Haves

High urgency and bias toward action
Competitive and performance-oriented
Strong coaching presence
Operationally disciplined
Comfortable driving accountability
Adaptable and solutions-oriented
Continuous improvement mindset

Responsibilities

Lead and manage a team of BDRs to achieve and exceed quarterly performance goals
Drive accountability, consistency, and execution across all outbound sales activities
Establish a culture focused on professionalism, urgency, responsiveness, and continuous improvement
Identify and develop top performers while proactively managing underperformance
Conduct regular performance reviews, coaching sessions, and improvement plans
Ensure the team consistently meets outbound activity expectations across calls, emails, follow-ups, and prospecting coverage
Monitor daily outbound activity, engagement rates, talk time, and pipeline generation metrics
Improve conversion performance from: Conversations → Meetings Scheduled, Meetings Scheduled → Meetings Completed, Meetings Completed → Proposal Opportunities
Continuously refine messaging, objection handling, scripts, and outreach strategies based on performance data
Conduct weekly 1:1 coaching sessions with every BDR
Review recorded calls and provide structured coaching around qualification, objection handling, and conversion effectiveness
Participate in live call blocks and real-time coaching sessions
Support ongoing enablement around: Industry knowledge, Product positioning, Sales messaging, AI tools and workflow optimization
Ensure accurate and timely CRM usage across the team
Maintain high standards for: Activity logging, Notes and follow-up tracking, Deal hygiene, Lead routing and SLA adherence
Monitor dashboards and reporting to identify risks, trends, and opportunities early
Maintain alignment with Account Executives and leadership on meeting quality and pipeline standards
Ensure 100% of BDR activity is logged in CRM within 24 hours
Review a minimum of 10 recorded calls per BDR monthly
Spend at least 3 hours weekly listening to live calls or participating in call blocks
Review team dashboards multiple times per week
Monitor outbound performance daily and address gaps quickly
Ensure inbound leads are worked within SLA requirements
Maintain strong communication and follow-through with BDRs, AEs, and leadership