Business Development Manager - Aftermarket Parts, National Accounts

Model1 Commercial Vehicles•Indianapolis, IN

About The Position

The Business Development Manager for Aftermarket Parts, National Accounts drives parts sales and business development for national accounts, promoting Model 1’s parts products and service solutions for buses and commercial vehicles. The role collaborates across departments and with corporate leadership to develop sales strategies, identify and pursue new business, deepen customer relationships, and achieve revenue targets. It reports directly to the Parts Sales Manager. The position serves as the primary contact for national-account customers, cultivating relationships with customer and industry stakeholders, including executive leadership. It involves customer visits, calls, online meetings, presentations, and training, as well as developing pricing strategies and identifying opportunities to cross-sell or upsell Model 1 offerings. The role also tracks sales activity in HubSpot and other designated tools, prepares reports and forecasts, and monitors market trends, competitor activity, and customer feedback. Travel is required approximately 70% of the time throughout the year. The stated pay range is $120,000 to $140,000. Model 1 describes itself as the nation’s largest dealership, representing more than 20 manufacturers across the U.S. The company offers competitive benefits, continuing education, mentoring and networking opportunities, and technology to support daily responsibilities.

Requirements

High school diploma or equivalent.
At least 5 years of direct sales experience.
Comfort with cold calling through targeted emails, phone calls, and face-to-face customer visits.
Strong proficiency with HubSpot or a related CRM, Microsoft Office (specifically PowerPoint and Excel), and Power BI.
Professional demeanor, cooperative team-player approach, and go-getter attitude.
Strong verbal and written communication skills.
Ability to travel approximately 70% of the time throughout the year.

Nice To Haves

College degree in Business, Finance, Accounting, Marketing, or equivalent.
Experience in the bus, automotive, industrial-parts, or commercial-vehicle industry.
Proven coaching skills to guide customer accounts.
Demonstrated ability to build strong relationships with current customers and seek new business.
Previous experience successfully managing strategic accounts.
Highly organized, independent, and self-sufficient working style.
Ability to develop coworker relationships within Model 1 and connections within national accounts.
Focus on achieving results through metrics.

Responsibilities

Drive parts sales within national accounts by collaborating with corporate leadership on short- and long-term strategies, influencing decision-makers, and aligning sales efforts with company goals.
Identify, research, and target potential national-account customers; monitor current events and changing market conditions; and conduct market research on customer needs, preferences, and competitors.
Deepen relationships with national accounts at corporate and local levels while identifying local business opportunities.
Design pricing strategies and national-agreement language, using strategic sourcing advantages and maximizing margins in competitive situations.
Meet with existing and potential customers in person, by phone, and online to generate revenue; communicate product features and benefits.
Manage business activities independently and request resources when needed.
Represent Model 1’s values and establish relationships with customers, vendors, suppliers, and industry influencers.
Serve as the main point of contact for national-account customers, address inquiries, and provide customer service.
Lead customer meetings, presentations, and training sessions to support satisfaction and loyalty.
Manage executive-level relationships and maintain communication across strategic planning and execution.
Identify opportunities to upsell or cross-sell Model 1 programs and departments to existing customers.
Meet or exceed assigned sales targets and quarterly and annual revenue goals.
Track sales activities, customer interactions, and progress using HubSpot and other designated tools.
Prepare timely sales reports, annual and multi-year forecasts, and market analyses for management.
Monitor market trends, competitor activity, and customer feedback to identify improvement and growth opportunities.