Business Development Manager - Aftermarket Parts, National Accounts

Model1 Commercial Vehicles, Inc.•Indianapolis, IN

3d•$120,000 - $140,000

About The Position

The Business Development Manager for Aftermarket Parts, National Accounts drives parts sales and business growth among national accounts for buses and commercial vehicles. The role works with corporate leadership and cross-functional teams to develop and execute short- and long-term sales strategies, identify and pursue customer opportunities, research market conditions and customer needs, and develop competitive pricing strategies and national agreement language. The manager serves as the primary customer contact, builds relationships with customer and industry stakeholders, leads meetings, presentations, and training, and identifies opportunities to expand customer business through additional programs and departments. The position independently manages sales activities while coordinating resources as needed, tracks activity in HubSpot and other tools, and prepares sales reports, forecasts, and market analyses. Approximately 70% travel is required. The position reports to the Parts Sales Manager.

Requirements

High school diploma or equivalent.
At least 5 years of direct sales experience.
Comfort with cold calling through targeted emails, phone calls, and face-to-face customer visits.
Proficiency with HubSpot or a related CRM, Microsoft Office—particularly PowerPoint and Excel—and Power BI.
Professional demeanor, cooperative team-player approach, and go-getter attitude.
Strong verbal and written communication skills.

Nice To Haves

College degree in Business, Finance, Accounting, Marketing, or equivalent.
Experience in the bus, automotive, industrial parts, or commercial vehicle industry.
Coaching skills to guide customer accounts.
Experience building strong relationships with current customers and pursuing new business.
Experience managing strategic accounts successfully.
Strong organization and ability to work independently and self-sufficiently.
Ability to develop relationships with coworkers at Model 1 and connections within national accounts.
Attention to achieving results through metrics.

Responsibilities

Drive parts sales within national accounts by collaborating with corporate leadership on strategies, influencing decision-makers, and aligning activities with company goals.
Identify, research, and target potential national-account customers while monitoring current events and changing market conditions.
Conduct market research on customer needs, preferences, and competitor activity.
Deepen national-account relationships at corporate and local levels and identify local business opportunities.
Develop pricing strategies and national agreement language that use sourcing advantages and maximize margins in competitive situations.
Meet existing and prospective customers through in-person visits, phone calls, and online meetings to generate revenue.
Communicate product features and benefits.
Manage business activities independently and request resources when warranted.
Promote Model 1’s values and build relationships with customers, vendors, suppliers, and industry influencers.
Serve as the main point of contact for national-account customers, respond to inquiries, and provide customer service.
Lead customer meetings, presentations, and training sessions to support satisfaction and loyalty.
Manage executive-level relationships and maintain clear communication.
Identify opportunities to upsell or cross-sell Model 1 programs and departments to existing customers.
Meet or exceed quarterly and annual sales targets and revenue goals.
Track sales activities, customer interactions, and progress using HubSpot CRM and other designated tools.
Prepare timely sales reports, annual and multi-year forecasts, and market analyses for management.
Monitor market trends, competitor activity, and customer feedback to identify opportunities for improvement and growth.