Business Development Manager

Ferraro Foods of New Jersey LLC•Piscataway, NJ

1d•Onsite

About The Position

This role focuses on managing and developing customer profitability through significant interaction with designated accounts, leveraging industry expertise to deliver services. The Business Development Manager will actively seek to acquire competitors' top-tier customers and foster customer satisfaction by cultivating a strong relationship culture. Key objectives include driving sales and gross profit growth, increasing market penetration, enhancing account profitability, and effectively communicating customer feedback and needs to senior management. The position involves demonstrating new products and promotional items, ensuring customer needs are met through seamless information flow, and assisting in training sales force personnel on relationship management. This role also entails coordinating monthly sales meetings, educating sales, marketing, and customer service teams on customer needs and providing value-added solutions, and understanding various company systems and procedures. Integration with marketing programs, field support for sales representatives, and accurate reporting to supervisors are also crucial aspects of this position. The role also includes planning and overseeing annual company trade shows.

Requirements

Excellent customer service skills.
Able to meet fixed deadlines and manage under pressure.
Excellent verbal and written communication skills.
Able to build and deliver presentations.
Able to create, write, and edit composed manuals.
Good computer application skills such as Microsoft Word, Excel, PowerPoint, etc.
The ability to successfully negotiate.
Willingness to travel most of the time.

Nice To Haves

BA or BS in marketing or related disciplines and/or five years of job-related experience.
Must be skilled in sales techniques.
Ability to adapt to changing priorities in a fast-paced environment
Must maintain a valid Driver’s License

Responsibilities

Manages and develops customer profitability through a high level of interaction with designated accounts and demonstrates industry expertise in creating a framework for delivery of services.
Work aggressively in the identification of and active solicitation of competitors’ top-level customers.
Ensures customer satisfaction through the development of a “relationship culture”.
Promotes sales and gross profit growth, market penetration, account profitability, and customer satisfaction in communicating prospective and existing customers’ comments and needs to Senior Management representatives.
Demonstrates new products, ideas, and promotional items to target accounts.
Ensures customers’ needs are met by facilitating a continuous flow of information to all appropriate levels of staff and company representatives.
Assists in the provision of Relationship Manager training to sales force personnel through active coaching and identification of learning opportunities for respective individuals.
Coordinates monthly sales meetings in conjunction with the Sales Department.
Educates Sales Reps, Marketing Associates, and Customer Service staff of customers’ needs and provides value-added solutions through products, services, tools, and information that will meet their business needs and ensure their success.
Understands and has working knowledge of; Internet sales programs, Master Distribution Agreements, company proprietary software and hardware, sales analysis reports, and company policies and procedures.
Actively integrates development activities with marketing programs, (e.g., customer plant visits, brand products, etc). Also coordinates efforts with Marketing Associates to include; procedures, policies, credit, product knowledge, and selling skills.
Works with Sales Reps in the field and observes demonstrated job tasks to assist in enhancing performance through analysis and feedback.
Communicates accurate information to supervisors/sales managers regarding prospective customer needs.
Attends required meetings and sales functions.
Plans and coordinates monthly sales meetings in conjunction with the Sales Department.
Plans, organizes, and provides oversight for annual company Trade Shows.