Business Development Manager - Disaster Restoration
About The Position
At Kustom, we bring order to chaos after disaster strikes - restoring property, stability, and peace of mind for businesses and families across the country. Our Business Development team is the engine behind that mission. As a Business Development Manager, you help communities rebuild after fires, storms, floods, and other emergencies. This isn’t traditional sales - it requires urgency, trust-building, and a service-first mindset. Founded in 1968, Kustom has spent decades earning a stellar reputation as a nationally acclaimed, industry-leading property restoration firm. We offer unparalleled full-service restoration and emergency services to commercial, industrial, and residential clients. Our legacy is built on innovative thinking, meticulous attention to detail, and a commitment to exceptional service, ensuring that life and business continue smoothly for our clients nationwide. At Kustom, we unite experts who are driving the industry forward, delivering positive, life-changing outcomes for both commercial and residential customers. We do more than rebuild - we build trust. If you’re ready to help people navigate chaos with confidence, we want to meet you.
Requirements
- Proven success managing a full sales cycle and building new business in a B2B environment
- Comfortable navigating from the front desk to C-suite, building trust at every level
- Strong presentation, negotiation, and follow-through skills
- Strong CRM discipline (Salesforce preferred) and an ownership mindset
- Able to pivot quickly in urgent situations - disasters don’t follow business hours
- A valid Driver's License and travel to target/support clients in your territory are required
Nice To Haves
- Restoration experience is a plus, but the right attitude and hunger to grow matter most
Responsibilities
- Proactively prospect through cold outreach, networking, referrals, and industry events
- Build a consistent pipeline using Salesforce with strong data discipline
- Deliver solution-based presentations that demonstrate why Kustom is the trusted partner when disaster strikes
- Engage with decision-makers across commercial, industrial, and residential markets
- Become a first call when clients experience a property loss - calm, reliable, and ready to help
- Represent Kustom’s values with professionalism, empathy, and urgency
- Work closely with local and/or national operations to ensure seamless project handoff
- Partner with estimators, operations leaders, and emergency response teams to exceed client expectations
- Bring insights from the field to help identify new markets, service opportunities, and competitive gaps
- Monitor trends, competitor activity, and high-risk opportunities (weather, local activity, etc.)
- Identify growth potential inside verticals like hospitality, healthcare, senior living, multifamily, storage, and more
Benefits
- Health, dental, vision, 401(k), PTO, and more
- Weekly base pay plus unlimited quarterly commission structure
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
