Business Development Manager

Columbus McKinnon Corporation

4d•Onsite

About The Position

The Business Development Manager will provide best-in-class service to our established customers by developing trusted relationships, taking an active role in business development, and managing their distributor and customer network for sales growth.

Requirements

Bachelor’s degree in a job-related major preferred or equivalent experience required.
5+ years of sales experience with E-commerce preferred.
Valid driver’s license and passport required.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, customer specifications, blueprints and schematics, or governmental regulations.
Ability to prepare reports, quotes, and business correspondence.
Ability to effectively present information and respond to questions from managers, customers, and other employees of the organization.
Ability to negotiate sales contracts favorable to the organization.
Maintain technical competency and remain current in technology and changes in the industry.

Nice To Haves

E-commerce experience

Responsibilities

Develop and maintain positive sales relationships with existing customers and end users and visit potential new customers and end users to generate product interest and sell the company's products.
Ensure the company's sales goals are met in the assigned accounts, to include retaining and/or increasing market share, and sales and profit volumes.
Act as a technical resource to customers providing technical information regarding products and product applications and helping to address and resolve inquiries and problems regarding company products.
Responsible for providing product / application recommendations for project specifications.
Manage the customer training function, including oversight, coaching, and development of trainers.
Differentiate CMCO products and services from competition utilizing product and non-product factors, through both formal and informal scenarios.
Conduct end user site visits (with or without the distributor), and show willingness to work within environments where our products are used – plants, outdoor applications, climbing onto crane platforms or scaffolding, etc.
Takes an active role in coaching distribution personnel and evaluating their competency in the support of all CMCO brands, products, and services.
Responsible for providing product category and/or vertical market expertise.
Identify and maintain relationships within key end users and/or vertical markets of CMCO.
Develop customer quotations as needed, and review vs application requirements to ensure accuracy and effectiveness in meeting customer needs.
Provide relevant voice of customer feedback, and market specific information and maintain organizational alignment to the customer’s needs.
Formulate business plans and strategies to manage and grow sales territory and mitigate conflict and grow overall vertical and end user market share.
Forecast and track key account metrics in support of growth.
Utilize all available sales tools, reports, data sources, and CRM to manage daily activity and provide required sales opportunity and forecasting input.
Responsible for qualifying and guiding timely closure of sales leads.
Collect and report trends and strategies of competitors, and ongoing customer feedback to Sales Management.
Actively seek out and participate in both formal and informal personal training opportunities, to maintain technical competency and remain current in technology and industry changes.
Mentor team members.
Perform other duties, tasks, and responsibilities as assigned by Sales Leadership.