Business Development Manager

Empower Brands•St. Louis, MO

13h

About The Position

The Business Development Manager generates profitable new business by identifying, developing, and closing commercial cleaning opportunities within an assigned territory. This is a hunter role focused on creating customer relationships through disciplined prospecting, networking, referrals, and strategic outreach. Success depends on persistence, resilience, and consistent development of new opportunities. The role manages the complete sales cycle, from prospect identification and qualification through facility assessments, customized proposals, negotiations, contract closing, and a successful transition to Operations. The ideal candidate is competitive and self-motivated, and thrives in a performance-driven environment measured by new customer acquisition, revenue growth, and pipeline development. The position is based in St. Louis, Missouri, is in Sales, is exempt, and reports to the Regional Director.

Requirements

At least three years of successful business-to-business outside sales experience.
Ability to develop and manage a sales territory independently.
Demonstrated success prospecting and closing new business.
Experience managing the complete sales cycle from lead generation through contract execution.
A proven track record of consistently achieving or exceeding sales goals.
Ability to travel throughout the assigned territory.
Valid driver's license.
Strong consultative selling and negotiation skills.
Excellent written, verbal, and presentation communication skills.
Ability to build relationships with business owners, facility managers, and executive decision-makers.
Strong organizational and territory management skills.
Self-motivation and ability to work independently and consistently achieve sales objectives.
Proficiency with CRM systems, Microsoft Office, and digital prospecting tools.

Nice To Haves

Experience selling recurring service contracts.
Bachelor's degree.
Experience selling commercial cleaning, facility services, business services, or other recurring service solutions.
Experience using CRM systems to manage pipelines, forecasting, and customer relationships.

Responsibilities

Generate new commercial cleaning opportunities through cold calling, door knocking, networking, referrals, digital outreach, and company-generated leads.
Research and qualify prospective customers, including identifying decision-makers, operational needs, buying potential, and sales opportunities.
Develop and execute strategic territory plans to prioritize high-value prospects, grow the territory, and achieve revenue objectives.
Build relationships with business owners, property managers, facility managers, office managers, and other decision-makers.
Maintain consistent prospecting activity and a healthy sales pipeline.
Represent JAN-PRO professionally at local networking events and other business development activities.
Conduct on-site facility walkthroughs and assessments to evaluate customer needs, operational challenges, and service requirements.
Develop customized commercial cleaning solutions and service proposals aligned with customer needs, budgets, and JAN-PRO standards.
Prepare and present proposals communicating JAN-PRO’s value proposition, and develop pricing aligned with customer needs and company profitability objectives.
Overcome objections while maintaining customer relationships throughout the sales process.
Own the sales cycle from prospecting through signed contract and handoff to Operations.
Maintain accurate CRM records of prospecting, customer interactions, opportunities, pipeline progression, and forecasts.
Achieve or exceed activity, pipeline, revenue, and new-account goals; provide regular updates on pipeline and territory performance.
Participate in sales meetings, coaching, and professional development.
Monitor competitor activity, market conditions, and territory pricing trends.
Partner with Operations and internal teams to communicate customer expectations and support successful onboarding.
Provide market intelligence, competitive insights, and customer feedback to support business growth initiatives.