Business Development Manager

Ace Careers Website•New Orleans, LA

22h•Hybrid

About The Position

This role focuses on developing new client relationships and expanding business with existing clients. The Business Development Manager will identify opportunities, build relationships within organizations, and position the company to secure new business. They will also be responsible for increasing revenue from existing clients by presenting new opportunities, up-selling, and finding new revenue streams. Establishing positive, long-term client relations, educating clients, and coordinating solutions between company divisions and clients are key aspects of the role. The position involves working closely with Marketing/Sales and operational teams to address client concerns and develop retention strategies. Monitoring client satisfaction, maintaining knowledge of competitors, and achieving marketing/sales call targets are also important. The role requires collaboration on contract negotiations, lead generation and follow-up, and developing aggressive marketing/sales strategies. Attendance at pre-bid meetings, project walk-throughs, and networking events is expected. The Business Development Manager will partner with local Operations Managers and maintain contact with key accounts. A thorough understanding of the company's business model and methods is necessary. The role involves communicating leads and potential deals to senior management, submitting sales pipeline reports, and developing annual/quarterly forecasts. Custom presentations, sales/marketing materials, and proposals will be created. The position also includes contacting and qualifying businesses for sales leads and providing initial client support. Travel is required.

Requirements

Proven minimum of 5 years direct marketing/sales experience with solution-oriented services.
Confirmed ability to establish, maintain and retain loyal relationships while successfully managing service requirements of clients is critical for success in this position.
Strong organizational and business management skills.
Well-developed multi-tasking and organizational skills are keys to success.
Solid technical conceptual skills.
Must be well organized and able to handle multiple projects.
Strong PC skills including intermediate to advanced knowledge of MS PowerPoint, Excel and Word.
Knowledge of budgeting, forecasting, and financial analysis a must.
Advanced level of written and verbal communication skills demonstrated through use of email, phone and in person communication.
3+ years' of sales or account management experience.
Excellent written and verbal communication skills.

Nice To Haves

4-year degree or equivalent preferred but not required.
Salesforce.com experience a plus.
Knowledge of marketing concepts (i.e. brand, copy, print) a plus.

Responsibilities

Develop new client relationships by identifying opportunities in key service areas.
Establish and build a base of Company contacts within target organizations.
Position the Company to obtain and close on new business opportunities.
Build existing client base revenues by presenting new business opportunities beyond existing project scopes.
Up-sell and seek out new sources of revenue from existing clients.
Establish positive long-term client relations.
Educate and train clients.
Research problems and coordinate solutions between company divisions and the client.
Work closely with the Marketing/Sales and operational teams to identify client concerns and assist in the development of client retention strategies.
Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required.
Maintain knowledge of competitors and their presence in assigned territory.
Achieve guidelines for maintaining a high level of marketing/sales calls and appointments on a weekly and monthly basis.
Collaborate with marketing/sales department on contract negotiations.
Generate, follow up on all leads, and convert viable leads into opportunities.
Develop and implement aggressive marketing/sales strategies for creating new business opportunities.
Attend pre-bid meetings; conduct project walk-throughs and attend sales/marketing networking events.
Partner with local Operations Manager and exercise an appropriate level of contact with all Key accounts, including those with highest revenue currently or with high revenue potential.
Obtain and master knowledge of the Company’s business model and methods.
Communicate leads and potential new deals to senior management.
Submit a sales pipeline on a weekly/monthly basis outlining all sales activity per account, with a revenue forecast for upcoming closed deals.
Travel as needed (10%-15%).
Work in conjunction with senior management to develop annual/quarterly forecasts and related sales analysis.
Design and develop custom presentations for prospective and/or existing clients.
Generate sales/marketing materials and proposals as required.
Produce weekly/monthly marketing/sales analysis reports.
Contact and qualify businesses for sales leads.
Provide initial prospective client support and inquiry, answer questions, and provide information.