About The Position

The Business Development Manager drives profitable business growth by securing new customer opportunities and expanding existing relationships. The role leads business development from prospecting through implementation, working across departments to develop customer solutions that align with company capabilities and financial objectives. It also provides leadership, coaching, and development to Account Managers to strengthen customer relationships and support sustainable growth. NewStream Enterprises, LLC is a supply chain management company serving leading on- and off-highway original equipment manufacturers. Its services include kitting and packaging, assembly and sub-assembly, and supply chain management. NewStream is a subsidiary of SRC Holdings Corp. and is headquartered in Springfield, Missouri. The company describes its culture as employee-owner-oriented and values teamwork, innovation, fun, integrity, transparency, and excellence.

Responsibilities

  • Develop and execute strategies to identify, pursue, and secure profitable new business in target markets and existing customer relationships.
  • Research industry trends, market conditions, customer needs, and competitive activity to identify growth opportunities and develop strategic sales opportunities.
  • Build and maintain long-term customer relationships by identifying decision-makers, understanding customer needs, and expanding opportunities for the company’s products and services.
  • Lead and develop Account Managers through coaching, training, performance feedback, goal setting, and ongoing support.
  • Direct and support account development strategies, including customer retention, relationship expansion, identifying new opportunities, and proactively managing customer concerns and business risks.
  • Manage the sales process from prospecting and opportunity qualification through proposal development, contract negotiations, customer award, and implementation.
  • Collaborate with Operations, Supply Chain, Quality, Finance, and other departments to develop customer solutions, evaluate operational capabilities, and ensure proposed business aligns with company resources and objectives.
  • Develop and evaluate customer proposals, pricing strategies, and financial projections to meet profitability expectations and company financial goals.
  • Negotiate customer agreements within established authority, including pricing, scope of work, service expectations, and contract terms; identify and escalate potential financial or operational risks.
  • Coordinate launches and transitions of new business, ensuring customer expectations, operational requirements, and account responsibilities are clearly communicated and documented.
  • Maintain accurate and timely customer information, sales activities, opportunities, and forecasts in the company CRM system.
  • Monitor sales performance, communicate pipeline activity, and provide regular updates to Sales leadership.
  • Collaborate with Marketing on sales materials, promotional strategies, and customer engagement initiatives.
  • Participate in customer visits, trade shows, conferences, and industry events to strengthen relationships and generate business opportunities.
  • Perform other duties as assigned.

Benefits

  • Employee Stock Ownership Plan (ESOP)
  • 401(k) match
  • Benefit packages for part-time and full-time associates
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