Business Development Mgr, Integral Solutions

NORTON LILLY INTERNATIONAL•Houston, TX

About The Position

The Business Development Manager identifies new business opportunities, builds and maintains client relationships, and develops strategies to grow revenue, with a focus on onshore logistics and related services, including freight brokerage. The role includes nurturing and managing legacy client accounts, supporting client satisfaction and retention, and identifying ways to improve operational efficiency and profitability through new services and alternative revenue streams. Growth efforts include acquiring clients, exploring markets, and expanding Integral Solutions (3PL), including terminal, warehousing, onshore logistics (OTR and barge movements), customs brokerage, and freight brokerage services. The position combines new-business development with existing-client support, with an approximate 60% hunting and 40% farming focus. The manager promotes the company’s brand and service portfolio, develops and manages a sales pipeline, responds to client inquiries, and prepares, submits, and closes bids and proposals. The role works with USSHIP personnel and cross-functional teams to identify client needs and develop tailored solutions. It is based in a professional office environment and may require regional and international travel of up to 40% of the time.

Requirements

Bachelor’s degree in business, marketing, or a related field.
At least 10 years of sales or business development experience with a proven record of revenue growth.
Willingness and ability to travel regionally and internationally up to 40% of the time.
Proficiency with Microsoft Windows and Microsoft Office Suite, including Excel and Word.
Strong organizational skills and ability to manage multiple procedural and project tasks under tight deadlines.
Understanding of financial reports, budgets, project expenditures, and project cost control.
Effective verbal and written communication skills, including comfort interacting with remote teams at all levels.
Confident decision-making, including setting project guidelines and following work through to completion.
Ability to collaborate across departments and foster a results-driven, team-oriented environment while also working independently.
Ability to work in a fast-paced environment, shift priorities quickly, and deliver both short-term analytics and long-term projects.
Self-directed and results-oriented approach.
Valid driver’s license and clean, safe motor vehicle record.
Must be able to obtain a Transportation Workers Identification Card (TWIC).

Nice To Haves

Strong understanding of port agency services and vessel operations.

Responsibilities

Pursue new business through cold calling, canvassing, social media outreach, networking, industry events, and other methods.
Promote NLI’s brand and services through client engagement, sales meetings, presentations, and trade shows.
Build and maintain client relationships by understanding client needs, setting achievable goals, and delivering tailored solutions.
Work with USSHIP team personnel and existing Port Agency clients to identify opportunities and pain points and develop solutions that generate revenue.
Respond to client inquiries and prepare, submit, and close bids and proposals.
Use analytics to support data-driven sales efforts and improve decision-making.
Build and manage a sales pipeline worth at least four times the annual revenue target.
Achieve a minimum 25% win ratio on pursued business opportunities.
Negotiate client terms and conditions to support profitable business that meets or exceeds NLI-defined metrics.
Take on additional duties as required by management and contribute to a collaborative, flexible work environment.
Follow company HSEQ policies and procedures.
Attend relevant maritime-industry safety briefings or training as required and follow workplace safety protocols.