Business Development Manager

Empower Brands•Phoenix, AZ

15h

About The Position

The Business Development Manager (BDM) generates profitable new business by identifying, developing, and closing commercial cleaning opportunities within an assigned territory. This hunter role focuses on creating new customer relationships through disciplined prospecting, networking, referrals, and strategic outreach. Success is measured by new customer acquisition, revenue growth, and pipeline development. The BDM manages the complete sales cycle, from identifying and qualifying prospects through facility assessments, customized proposals, negotiation, contract closing, and successful transition to Operations. The role requires persistence, resilience, self-motivation, and a competitive approach in a performance-driven environment.

Requirements

Three or more years of successful business-to-business outside sales experience.
Ability to develop and manage a sales territory independently.
Demonstrated success prospecting and closing new business.
Experience managing the complete sales cycle from lead generation through contract execution.
Proven track record of consistently achieving or exceeding sales goals.
Valid driver's license and ability to travel throughout the assigned territory.
Proven ability to develop new business through proactive prospecting and relationship development.
Strong consultative selling and negotiation skills.
Excellent written, verbal, and presentation communication skills.
Ability to build relationships with business owners, facility managers, and executive decision-makers.
Strong organizational and territory management skills.
Self-motivated, able to work independently, and consistently achieve sales objectives.
Proficiency with CRM systems, Microsoft Office, and digital prospecting tools.

Nice To Haves

Experience selling recurring service contracts.
Bachelor's degree.
Experience selling commercial cleaning, facility services, business services, or other recurring service solutions.
Experience using CRM systems to manage pipelines, forecasting, and customer relationships.

Responsibilities

Prospect for new commercial cleaning opportunities through cold calling, door knocking, networking, referrals, digital outreach, and company-generated leads.
Research and qualify prospects, including identifying decision-makers, operational needs, buying potential, and sales opportunities.
Develop and execute strategic territory plans to prioritize high-value prospects, grow the territory, and achieve revenue objectives.
Build relationships with business owners, property managers, facility managers, office managers, and other decision-makers.
Maintain consistent prospecting activity and a healthy sales pipeline.
Represent JAN-PRO professionally at networking events and in the local business community.
Conduct on-site facility walkthroughs and assessments to evaluate customer needs, operational challenges, and service requirements.
Develop customized commercial cleaning solutions and service proposals aligned with customer needs, budgets, company profitability objectives, and JAN-PRO service standards.
Prepare and present proposals that communicate JAN-PRO's value proposition.
Overcome objections while maintaining customer relationships throughout the sales process.
Manage the complete sales cycle from initial prospecting through signed contract and handoff to Operations.
Maintain accurate CRM records of prospect activity, customer interactions, opportunities, pipeline progression, and forecasts.
Achieve or exceed activity, pipeline, revenue, and new account goals; maintain accurate forecasts and provide regular performance updates.
Participate in sales meetings, coaching, and professional development.
Monitor competitor activity, market conditions, and pricing trends in the territory.
Partner with Operations and internal teams to ensure customer expectations are communicated and implemented during onboarding.
Provide market intelligence, competitive insights, and customer feedback to support business growth initiatives.