Business Development Manager -Temperature Controlled

C.H. Robinson•Atlanta, GA

4d•Hybrid

About The Position

C.H. Robinson is seeking a Business Development Manager to join their Temperature Controlled team. This role focuses on managing and expanding the pipeline of new business within the temperature-controlled mode, targeting both new and existing accounts. The position will serve as a subject matter expert and provide sales support to sales and account management teams across the North America Surface Transportation (NAST) team. Success in this role requires building relationships with various internal C.H. Robinson groups, including sales, account management, GAC’s, the office network, Regional Sales Directors, Customer Shared Services, and the executive team, to generate leads and support sales processes for large or complex opportunities. The role also involves leading or participating in strategic account discussions, contract negotiations, and pricing strategy development directly with the office network and/or customers. This position can be based in Eden Prairie, MN, Chicago, IL, Phoenix, AZ, or Atlanta, GA. The application deadline is 5:00 PM CST on Friday, May 15th.

Requirements

High School diploma or GED
Minimum 4 years previous sales, operations and/or account management experience
Ability to travel 25-40% (domestically or internationally)

Nice To Haves

Bachelor’s degree from an accredited college or university
Proficient in Microsoft Office Suite of programs with proven examples of using Excel for analysis and modeling
Proven ability to create and sell comprehensive solutions and service packages to all buying influences
Demonstrated influencing, negotiation, collaboration, communication and presentation skills
Proven track record of delivering measurable financial results through sales or account management solutions
Strong strategic orientation, relationship building, negotiation skills and business acumen
Strong technical understanding of C.H. Robinson, modes and services, and systems
Proven ability to develop proposal presentations in Word or PowerPoint
Values a diverse and inclusive work environment

Responsibilities

Diagnoses opportunities, qualifies leads, and develops business.
Develops business by selling and closing opportunities in partnership with the office network.
Markets respective mode/service to sales and account management teams through ongoing education.
Drives growth and creates demand for the mode/service, ensuring a robust pipeline of customer opportunities for the region.
Seeks to understand customer challenges and designs solutions for their short and long-term needs.
Designs and implements solutions for mode/service products and services, including partnering with internal pricing teams and acting as a liaison between the mode/service and network to create pricing models and strategies.
Refines marketing strategy for respective mode/service regularly based on network feedback and external market trends.
Builds trusting relationships by acting as an ambassador of the mode/service to the network, external customers, and suppliers.
Collaborates with management to proactively identify and/or resolve issues in a timely manner.
Provides industry feedback to the network on trends, pressures, and competitive evaluations.
Educates and consults with sales and account management teams on market factors impacting pricing for the mode/service.
Educates the network on service line initiatives, vision, and strategies.
Demonstrates or develops product and service capabilities and addresses detailed functional and technical questions.
Responds to network inquiries on topics related to the industry, market trends, and competitive intelligence for the mode/service.
Understands how to leverage departments within the mode/service they support, other modal teams, and Customer Shared Services teams.

Benefits

Three medical plans which include Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Broad range of career development, networking, and team-building opportunities