Business Development Inside Sales Representative

Golden Star Technology•Cerritos, CA
•Onsite

About The Position

Golden Star Technology Inc. (GST) is seeking a proactive, relationship-driven Business Development Inside Sales Representative to connect with prospects and customers, identify opportunities, and support business growth. The role combines outbound business development, inside sales, and customer support in a fast-paced environment. The position is based at the Cerritos headquarters office and offers base salary, commission, and bonuses. The representative will generate and qualify leads, manage sales opportunities from outreach through close, prepare quotes, process purchase orders, and maintain sales and order records. They will serve as a primary contact for day-to-day customer inquiries and coordinate with purchasing, logistics, vendors, and suppliers to help ensure accurate, timely delivery. GST is headquartered in Cerritos, California, and provides IT and audiovisual solutions and services to businesses, government agencies, healthcare organizations, and educational institutions nationwide. Founded in 1985, the company describes its work as driven by innovation, reliability, and customer commitment.

Requirements

  • At least 4 years of experience in inside sales, account management, customer success, or vendor relations.
  • Experience managing a sales pipeline from initial outreach to close, including lead qualification, quoting, and follow-up.
  • Demonstrated success in outbound prospecting and cold-calling.
  • Strong critical-thinking, problem-solving, and organizational skills.
  • Excellent written, verbal, and interpersonal communication abilities.
  • Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
  • Ability to thrive in a fast-paced, multitasking environment.
  • High level of accuracy, accountability, and customer-service orientation.
  • Flexible and adaptable, with the ability to shift priorities as needed.

Nice To Haves

  • Experience with CRMs, ERP systems, or customer portals.
  • Enjoyment of and creativity in cold-calling and prospect outreach.

Responsibilities

  • Drive outbound activity through cold calls, creative outreach strategies, and follow-up campaigns to vendor leads, inbound inquiries, and dormant accounts.
  • Qualify prospects by identifying their needs, budgets, timelines, and key decision-makers.
  • Partner with sales leadership to identify strategic growth opportunities within assigned territories or verticals.
  • Support broader business development initiatives as needed.
  • Prepare and deliver accurate, timely customer quotes.
  • Process purchase orders and verify pricing, terms, and delivery expectations.
  • Manage quote logs, open orders, and backlog reports through internal systems or customer account portals.
  • Track, review, and follow up on open opportunities, quotes, and pending order activities.
  • Provide sales support to help keep deals moving smoothly.
  • Serve as a primary point of contact for day-to-day customer inquiries.
  • Understand customer needs and recommend solutions that support satisfaction and loyalty.
  • Build trust-based relationships with customers, vendors, and internal teams.
  • Coordinate with purchasing, logistics, vendors, and suppliers to support accurate, on-time delivery.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k) plan
  • Paid vacation
  • Additional company perks
  • Base salary, commission, and bonuses
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