Business Development Executive

Encore Fire Protection•Worcester, MA

About The Position

Encore Fire Protection is seeking an experienced B2B sales professional to develop new business within a defined territory and expand the company’s regional presence. The role focuses on creating opportunities, building a pipeline, and converting prospects into long-term customers for fire protection inspection, service, monitoring, and project offerings. The position owns the sales process from account targeting and prospecting through proposal development, closing, forecasting, and coordinating the handoff of new customers to internal teams. The Business Development Executive works with executives and other decision makers to understand customer operations, compliance requirements, budgets, and risk exposure. Success requires consistent outbound prospecting, disciplined territory and pipeline management, and the ability to meet sales targets. The role offers performance-based bonus opportunities, access to web-based productivity tools, and a culture focused on results, learning, and collaboration.

Requirements

  • Three to five years of proven B2B sales experience; experience in a service-based industry such as building services, facilities, or construction is preferred.
  • A track record of meeting or exceeding new business targets and the ability to discuss year-over-year performance in terms of revenue and margin.
  • Willingness to conduct outbound prospecting, including cold calling, networking, asking for referrals, and consistent follow-up.
  • Business acumen and presence to discuss safety, compliance, risk, and return on investment with business leaders.
  • A disciplined, process-driven approach to pipeline management and CRM activity documentation.
  • Independence and time-management skills to plan work, manage a territory, and operate without constant supervision.
  • Strong verbal and written communication skills, including leading meetings, writing follow-up emails, and presenting proposals.
  • General proficiency with technology, including Microsoft Office or Google Workspace, especially Excel or Sheets for basic tracking and analysis.

Nice To Haves

  • Experience selling fire protection, life safety, mechanical, or other recurring service contracts.
  • Familiarity with HubSpot, Convex Atlas, ZoomInfo, Dealhub, or similar prospecting and sales tools.
  • Existing relationships with property managers, facility managers, building owners, or general contractors in the region.
  • Experience selling in a private equity-backed organization with clear KPIs and defined growth targets.

Responsibilities

  • Master Encore’s value proposition and communicate it clearly in person, by phone, and in writing.
  • Build and execute a territory plan focused on high-potential accounts and sectors.
  • Use tools such as Convex Atlas and ZoomInfo to identify target accounts, build prospect lists, and prioritize outreach.
  • Prospect consistently through cold calls, emails, networking, social selling, and referrals.
  • Meet with executives and decision makers to understand their operations, compliance requirements, budget drivers, and risk exposure.
  • Develop and maintain relationships with key contacts so Encore is considered when fire protection decisions are made.
  • Serve as the primary point of contact for new inspection, service, and project opportunities within the territory.
  • Work with internal teams to scope work and prepare accurate proposals and inspection agreements that meet customer needs and Encore standards.
  • Use HubSpot to track activity, manage opportunities, organize follow-ups, and maintain an accurate forecast.
  • Use Dealhub as needed for quoting and deal support, ensuring pricing and terms align with company guidelines.
  • Forecast the pipeline accurately and deliver against monthly, quarterly, and annual sales targets.
  • Coordinate the handoff of new customers to operations, service, and account management.

Benefits

  • Performance-based bonuses tied to personal effectiveness and contributions to the team.
  • Flexible dress code and branded Encore swag.
  • Access to web-based productivity tools.
  • Comprehensive medical, dental, and vision coverage.
  • Fidelity 401(k) plan with a company match.
  • Company-paid life insurance policy of $50,000.
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