Business Development Executive

SERVPRO of Pflugerville/Stillwater/Guthrie/S Tulsa/Edmond•Lee's Summit, MO

14d

About The Position

The role of a Business Development Executive (BDE) in the property restoration and disaster recovery industry is critical for driving revenue and establishing long-term partnerships. A successful BDE acts as the primary liaison between the restoration company and key stakeholders, including insurance carriers, property managers, adjusters, and commercial facility owners. The primary objective is to secure a steady stream of referral business and formal service agreements that guarantee priority response and revenue generation. This document outlines the core responsibilities of a Restoration Business Development Executive, with a specific focus on the strategies and duties involved in getting service agreements signed by customers.

Requirements

A minimum of 5 years of direct sales experience
Strong process and results driven attitude
Ability to successfully complete a background check subject to applicable law

Nice To Haves

Bachelor’s degree in marketing or business or equivalent experience
Experience in the cleaning, restoration, or insurance industry

Responsibilities

Negotiation and execution of formal service agreements (e.g., Emergency Response Agreements - ERAs, Master Service Agreements - MSAs, Contingency Plans) to establish the company as the priority responder for commercial properties.
Educating property owners and facility managers on the value of proactive disaster planning, highlighting benefits like priority response times, pre-approved pricing, and minimized business disruption.
Managing the entire sales pipeline, from initial prospecting to contract execution and ongoing account management.
Utilizing Customer Relationship Management (CRM) software (e.g., Dash, Salesforce, or specialized restoration CRMs) for client notes, lead tracking, and logging networking activities.
Submitting detailed weekly activity reports outlining visits, meetings, and progress toward revenue goals.
Serving as the primary account manager to ensure client satisfaction and secure repeat business, acting as a bridge between the client and internal operations/estimating teams.