Business Development Executive

Servpro•Lee's Summit, MO

11h•Onsite

About The Position

The role of a Business Development Executive (BDE) in the property restoration and disaster recovery industry is critical for driving revenue and establishing long-term partnerships. A successful BDE acts as the primary liaison between the restoration company and key stakeholders, including insurance carriers, property managers, adjusters, and commercial facility owners. The primary objective is to secure a steady stream of referral business and formal service agreements that guarantee priority response and revenue generation. This document outlines the core responsibilities of a Restoration Business Development Executive, with a specific focus on the strategies and duties involved in getting service agreements signed by customers.

Requirements

Bachelor’s degree in marketing or business or equivalent experience preferred
A minimum of 5 years of direct sales experience
Strong process and results driven attitude
Ability to successfully complete a background check subject to applicable law

Nice To Haves

Experience in the cleaning, restoration, or insurance industry is preferred
Understanding of property damage restoration processes, construction terminology, and estimating software (e.g., Xactimate).
Capability to develop geographic routing plans, target high-value verticals, and create actionable business development strategies.
Exceptional communication, relationship-building, and conflict-resolution skills to inspire loyalty and trust among referral partners.

Responsibilities

Negotiation and execution of formal service agreements, including Emergency Response Agreements (ERAs), Master Service Agreements (MSAs), or Contingency Plans.
Educating property owners and facility managers on the value of proactive disaster planning and the benefits of signing an ERA (priority response times, pre-approved pricing, minimized business disruption).
Managing the entire sales pipeline, from initial prospecting to contract execution and ongoing account management.
Utilizing Customer Relationship Management (CRM) software (such as Dash, Salesforce, or specialized restoration CRMs) for accurate record-keeping.
Maintaining detailed notes on client preferences, tracking lead progress, and logging all networking activities.
Submitting detailed weekly activity reports outlining visits, meetings, and progress toward specific revenue goals.
Ongoing account management to ensure client satisfaction and secure repeat business.
Acting as the primary account manager, bridging the gap between the client and internal operations and estimating teams.