Business Development Coordinator

Zanesville Auto Group•Zanesville, OH

10d

About The Position

Zanesville Auto Group is hiring a Business Development Coordinator to support customer inquiries and sales appointment activity. The role responds to customer calls and online inquiries, provides initial product information and financing options, follows up with leads, and works with dealership resources and teams. The company emphasizes integrity, hard work, care for employees, customers, and business partners, and delivering dependable service and value to the community.

Requirements

At least one previous role based in customer service experience.
Excellent teammate with a collaborative attitude and eagerness to improve.
Prompt and courteous demeanor.
Positive and hardworking personality.
Strong computer skills.
Valid driver’s license.

Responsibilities

Answer customer calls and establish follow-up with sales appointments.
Respond promptly to internet, phone, and live chat inquiries using email, scripts, and templates.
Provide customers with initial product information and direct them to appropriate dealership resources.
Present initial financing options based on customer needs.
Follow up with leads who are not ready to make an appointment or who do not attend an appointment.
Participate in team and process development sessions.
Maintain positive relationships with teammates, sales teams, and dealership management.
Use the CRM tracking system daily.