Business Development Coordinator

Motor Inn of Carroll•Carroll, IA

22h

About The Position

Motor Inn Auto Group is seeking energetic individuals to join its Business Development Team. This role connects prospective buyers with their future vehicles by answering questions about the company and vehicles, and helping customers understand their ability to purchase. The coordinator learns about current vehicles and technologies and uses company and manufacturer training programs. The dealership describes its focus as delivering award-winning service and value and building long-term customer relationships.

Requirements

At least one previous role based in strong customer service experience.
Team-player attitude.
Prompt and courteous manner.
Enthusiastic personality.
Strong computer skills.
Willingness to submit to a pre-employment background check and drug screen.

Responsibilities

Answer customer calls and establish follow-ups with sales appointments.
Respond promptly to internet, phone, and live chat inquiries using email, phone, and live chat scripts and templates.
Provide customers with initial product information and direct them to appropriate dealership resources.
Present initial financing options based on customer needs.
Follow up with leads who are not ready to make an appointment or who do not show up.
Participate in team and process development sessions and maintain positive relationships with teammates, sales teams, and dealership management.
Use the CRM tracking system daily.