Business Development Coordinator

Surgere • Uniontown, OH

1d • $55,000 - $65,000

About The Position

The Business Development Coordinator plays a critical role in supporting the company's go-to-market efforts by maintaining CRM accuracy, supporting prospecting initiatives, coordinating lead management activities, and assisting with customer communications and reporting.

Requirements

• 1-3 years of experience in sales support, business development, customer success, operations, or administrative coordination.
• Proficiency in Microsoft Office and CRM software such as HubSpot.
• Ability to manage multiple priorities and work effectively across departments.
• Demonstrated excellent verbal, written and interpersonal communication skills are required
• Must be self-motivated and able to adapt to a rapidly changing environment
• Goal oriented and driven to achieve desired results.

Nice To Haves

• Demonstrates in word and action Surgere’s core values of caring, trust, sense of urgency, responsibility, passion and persistent discovery, in all matters at all times.
• Builds authentic relationships in the service of enhancing individual and team performance to support Surgere’s work.
• Listens and expresses self effectively and in a manner that reflects a true understanding of the needs of the audience.
• Demonstrates and fosters a strong commitment to achieving goals in a manner that provides quality experiences.
• Leads self and others through change by navigating ambiguity appropriately and adapting well to new situations, obstacles, and opportunities.
• Demonstrates effective interpersonal skills.
• Is dedicated to the improvement of own capabilities and demonstrates this through the continual expansion of knowledge and skills.

Responsibilities

• Maintain the accuracy and completeness of CRM records, including accounts, contacts, opportunities, and activities.
• Conduct daily and weekly reviews with sales representatives to ensure proper ownership and alignment of accounts and opportunities.
• Create and maintain opportunity records and support proper pipeline stage management.
• Audit CRM data for completeness and identify missing or inaccurate information.
• Maintain standard sales reports, dashboards, and pipeline visibility tools.
• Support CRM best practices and adoption across the sales organization.
• Conduct prospect and account research using sales intelligence and market research tools.
• Enrich CRM records with accurate contact, company, and market information.
• Identify prospective customers that fit target market and ideal customer profile criteria.
• Support account-based marketing and business development initiatives through list building and data preparation.
• Monitor data quality and proactively identify opportunities for database improvement.
• Conduct initial qualification and screening of inbound and outbound leads.
• Coordinate and schedule meetings between prospects and assigned sales representatives.
• Ensure timely follow-up and handoff of qualified opportunities.
• Support customer success and account management teams with reporting and analytics.
• Assist with customer communications, outreach campaigns, and engagement initiatives.
• Prepare customer activity and account health reports.
• Support strategic account reviews through data collection and reporting.
• Help maintain customer contact records and communication preferences.
• Generate recurring pipeline, activity, and performance reports.
• Support sales meetings through preparation of reports and materials.
• Assist leadership with forecasting support and pipeline visibility.
• Maintain documentation related to sales processes and CRM procedures.
• Participate in process improvement initiatives to improve sales efficiency and data quality.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed