Experienced Business Development Center Representative

Phil Long Ford of Motor City • Colorado Springs, CO

1d • Onsite

About The Position

Phil Long Ford of Motor City is growing and seeking an experienced Business Development Center (BDC) Representative. This role is crucial for driving sales traffic by responding to online leads through phone, text, email, or video. The BDC Representative will build relationships with customers, schedule appointments, and ensure they show up at the dealership. This position also involves assisting salespeople with CRM training and calendar management.

Requirements

• 3 to 5+ years of experience as a Business Development Center (BDC) Representative.
• Proven track record.
• Passionate about helping others.
• Driven to hit Daily Goals.
• Self-motivated.
• Good communication skills.
• High school diploma or general education (GED).
• Three to five+ years related experience and/or training, or equivalent combination of education and experience.

Nice To Haves

• VinSolutions CRM experience is a plus.

Responsibilities

• Respond to leads generated online by connecting with clients via phone, text, email or video.
• Build relationships with customers.
• Schedule appointments that show up at the dealership.
• Assist with incoming Internet and Campaign leads through the VinSolutions CRM.
• Confirm appointments.
• Book 7 appointments daily.
• Assist salespeople with VinSolutions CRM training, follow-up and managing their calendars.
• Perform other related duties as assigned.

Benefits

• Hourly pay: $18
• Monthly Bonuses based on Monthly Show %, Internet Units Sold, Achieving store forecast, CSI results above Group.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED