Business Development Associate

Caring Transitions•Rochester, MN

About The Position

Caring Transitions of Rochester, MN is seeking a Business Development Representative to work in Rochester and surrounding cities. The role focuses on prospecting, qualifying leads, and developing new and existing accounts. The associate serves as a liaison between marketing and sales, helping introduce the company’s services to new markets and prepare qualified prospects for Account Executives. The position builds relationships with referral partners and decision-makers in senior services, relocation, and related fields. It includes in-person outreach, networking, presentations, lead follow-up, customer support, and coordination with move management and sales teams. The work calls for initiative, organization, empathy, and a client-first approach. Caring Transitions of Rochester, MN provides senior relocation and move management services, helping older adults and families with downsizing, relocation, estate sales, and home transitions. The company describes its culture as collaborative, empathetic, and community-oriented.

Requirements

High school diploma; a BS degree in Marketing or Business Administration is a plus.
Hands-on experience with multiple sales techniques, including cold calls.
Experience with CRM software; training will be provided.
Familiarity with MS Excel, including analyzing spreadsheets and charts.
Understanding of sales performance metrics.

Nice To Haves

BS degree in Marketing or Business Administration.

Responsibilities

Proactively generate business by networking with real estate agents, senior living communities, estate attorneys, professional organizers, and other referral partners.
Build and maintain relationships with referral sources to support lead flow and brand awareness in the senior services market.
Schedule and conduct in-person appointments, office visits, and presentations with potential referral partners.
Represent Caring Transitions at local networking events, community functions, and industry trade shows.
Identify and engage decision-makers and influencers in senior care and relocation, and explain the company’s value proposition.
Collaborate with move management and sales teams to coordinate client referrals and project fulfillment.
Maintain an organized pipeline of leads, appointments, and follow-ups using CRM or tracking systems.
Meet individual sales and outreach goals through initiative, work ethic, and follow-through.
Stay informed about local trends and competitors in senior relocation, estate sales, downsizing, and home clean-out services.
Represent the Caring Transitions mission with empathy, professionalism, and a client-first mindset.
Contact and qualify sales leads by phone or email, engage accounts, and prepare prospects for the Account Executive.
Manage current accounts and leads through ongoing contact, brand awareness, educational opportunities, and referral requests.
Coordinate in-person meetings and calls between new clients and Account Executives.
Respond to client calls and emails, identify issues, and suggest relevant future or new products and services.