Business Development Associate - Bilingual in Chinese

Universal Processing•San Jose, CA
•$27 - $27•Onsite

About The Position

The Business Development Associate is a fully onsite sales role, five days a week, and serves as a first point of contact for clients. As a company brand ambassador, the associate introduces Universal Processing’s business solutions to small and medium-sized businesses. The position includes one month of paid on-the-job training. It is non-exempt, with a base rate of $27.00 per hour during the probationary period, increasing to $30.00 per hour upon successful completion. The role also offers uncapped commission and bonuses. Universal Processing is a minority-owned fintech company focused on supporting small and medium-sized businesses. Founded in 2003, the company serves 22,000 clients nationwide and emphasizes customer service, support, and reasonable pricing. The associate gathers and follows up on sales leads, collects business and payment information, supports pricing analysis, manages the sales pipeline, and works toward sales targets.

Requirements

  • Must be authorized to work in the United States at the time of hire.
  • Bilingual proficiency in Chinese is required, including reading and writing; Mandarin, Cantonese, or another Chinese dialect is acceptable.
  • High school diploma or equivalent is required.
  • Strong communication, critical-thinking, detail-oriented, and analytical abilities.
  • Ability to communicate effectively and confidently connect with potential clients by phone.
  • Aptitude for learning and motivation to develop negotiation and sales skills.

Nice To Haves

  • Bachelor’s degree in Business, Business Administration, Communications, Finance, or a related field.
  • Previous sales or customer service experience.

Responsibilities

  • Gather leads, make cold calls, and schedule appointments to develop new business.
  • Engage small- and medium-sized business owners in conversations to introduce products and services.
  • Collect business information, including business name, address, marketing strategies, payment method, sales volume, and current pricing, and enter lead information into databases.
  • Gather credit card processing statements for pricing analysis and to understand businesses’ financial situations.
  • Follow up with potential clients to develop business opportunities.
  • Manage the business pipeline and develop a payment strategy for long-term success.
  • Meet and exceed required sales targets.

Benefits

  • One month of paid on-the-job training.
  • Medical, vision, and dental coverage.
  • Generous paid time off.
  • 401(k).
  • Uncapped commission and generous bonuses.
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