Business Development and Operations Coordinator

KSI•Mount Vernon, IA

6d•$60,000 - $75,000•Hybrid

About The Position

A growing trucking operation serving contractors, quarries, dealers, and industrial job sites across Eastern Iowa, including a current surge of large-scale trucking work tied to the data-center project, is looking to hire a Business Development & Operations Coordinator. This is a newly created position that will work directly with the general manager assisting in operations coordinating drivers, building estimates, and following up with customers. We're looking for someone that is comfortable being in the office or out in the field and is able to assist the general manager in various areas — and to grow into a real seat at the table on how the business runs. This isn't a typical dispatcher/data-entry role. Within your first year, you'll have real input on truck coordination, customer estimates, and business development, working directly alongside ownership rather than waiting for instructions.

Requirements

Strong communicator who's comfortable coordinating by phone and text with drivers, subcontractors, and customers throughout the day
A genuine follow-through habit — you track things to completion and don't let opportunities go cold
Quick, sound judgment — comfortable making calls without needing extended deliberation, but not reckless
Comfortable with ambiguity and a business that's still building its systems
A commercial mindset — you understand that idle trucks and equipment aren't making money

Nice To Haves

Class B CDL, or willingness to work toward one
Experience operating equipment (loaders, etc.)
Background in dispatch, logistics, estimating, or a trades-adjacent field
Comfort adopting new tools and tracking systems rather than working entirely off phone calls and texts

Responsibilities

Dispatch coordination: Take truck assignment decisions (which company, how many trucks, what they're hauling) and run the execution: contacting dispatchers and owner-operators, confirming counts and locations, tracking responses, making sure every driver has tomorrow's assignment, and flagging problems before they become delays.
Estimate and follow-through ownership: Take pricing and scope decisions and turn them into finished estimates — gathering job information, building and sending quotes, calling customers, and tracking every opportunity until it's won, lost, or scheduled. Nothing sits without a next action and an owner.
Learn the dust control operation: Spend real time this season learning routing, refill locations, product, customer types, and how weather and scheduling drive the work — so you understand how sales, estimating, and logistics connect, not just one piece of it.
Build toward a broader role: As you learn the business, you'll take on more independent judgment — scoping jobs, recommending pricing, and eventually helping shape truck coordination and customer development rather than just carrying out instructions.