Business Development Analyst

Select Portfolio Servicing•Salt Lake City, UT

About The Position

The Business Development Analyst supports loan sale and servicing transactions and serves as a primary liaison among clients, legal counsel, and internal business partners during contract review and execution. As an early point of contact for loan sale and purchase transactions, the analyst fosters collaboration, helps ensure timely execution of legal agreements, and delivers a strong client experience. The position works closely with clients and client counsel, as well as internal Legal, Business Development, Operations, and other teams, to facilitate loan and mortgage servicing rights transfers, resolve issues, and move transactions toward closing. The role requires strong relationship management, communication, organization, project management, analytical, and problem-solving skills. The analyst manages multiple transactions, monitors document status and deadlines, maintains accurate agreement and transaction records, communicates progress and potential roadblocks, and contributes to process improvements that enhance client experience and operational efficiency.

Requirements

Exceptional customer service and relationship management skills with a client-first mindset.
Strong verbal and written communication skills, including the ability to communicate effectively with clients, attorneys, and cross-functional teams.
Excellent organizational, project management, and time management skills, with the ability to manage multiple priorities in a fast-paced environment.
Strong analytical and problem-solving abilities with keen attention to detail.
Ability to interpret business and legal documents and communicate key concepts clearly.
Self-motivated and adaptable, with the ability to thrive in a collaborative, cross-functional team environment.
Proficiency in Microsoft Office, particularly Excel, Outlook, and Word.

Nice To Haves

Bachelor's degree or an equivalent combination of education and experience.
Experience in mortgage servicing, the secondary mortgage market, or financial services.
Experience reviewing or working with legal contracts or servicing agreements.

Responsibilities

Serve as the primary point of contact for clients and legal counsel during contract review and execution.
Coordinate the review and execution of Pooling and Servicing Agreements (PSAs), Whole Loan Servicing Agreements, Mortgage Servicing Rights (MSR) Purchase Agreements, and other legal documents related to loan sale and servicing transactions.
Build client relationships through timely, accurate, and professional communication by phone and email.
Work with clients, client counsel, and internal Legal to facilitate document revisions, answer questions, and resolve issues during contract review.
Collaborate with Business Development, Operations, Legal, and other cross-functional teams to move transactions efficiently from initial agreement through execution.
Manage multiple transactions simultaneously and track document status, key milestones, and execution deadlines.
Maintain accurate records and coordinate updates to internal systems containing executed agreement data and transaction details.
Provide regular status updates, identify potential roadblocks, and recommend solutions to keep transactions on schedule.
Support agreement execution while balancing client needs and company objectives.
Participate in process improvement initiatives to enhance the client experience and increase operational efficiency.
Perform other duties as assigned.