Business Coordinator

Texas Tech University•Dalhart, TX

About The Position

Performs coordinative work in the business or administrative operation of a specific department or college. Responsibilities involve the coordination and supervision of the various functions and aspects of a department as well as the monitoring operational procedures. Work is performed under general supervision with evaluation based on results obtained. May supervise staff or student assistants.

Requirements

Bachelor's degree plus two (2) years related experience; OR a combination of education and/or progressively responsible related experience to equal six (6) years.

Responsibilities

Lead, coordinate, and standardize clerical operations across assigned facilities to support clinical workflows and access-to-care priorities.
Ensure minimal workflow disruption due to clerical gaps.
Implement standardized workflows across 100% of assigned areas.
Train, mentor, and supervise Patient Services Specialists/Business Assistants to ensure competency in administrative, clinical support, and compliance-related processes.
Achieve 100% onboarding completion within 30 days for new hires.
Conduct training sessions as needed to align with operational priorities.
Ensure clerical workflows effectively support clinical operations, including scheduling, patient tracking, and communication with care teams.
Ensure same-day processing of sick calls and referrals.
Ensure compliance with established scheduling protocols (e.g., PTM standards).
Oversee collection, validation, and reporting of operational and behavioral health data to support leadership decision-making.
Maintain data accuracy across all required reports.
Ensure on-time submission of monthly and ad hoc reports.
Identify and escalate data discrepancies within 24 hours.
Develop at least 2 process improvements annually based on data trends.
Time keeping uploads.
Coordinate administrative functions including supply management, travel processing, and communication workflows.
Maintain no critical supply shortages impacting operations.
Process travel requests within 2 business days.
Ensure compliance with procurement and travel policies.
Maintain organized documentation systems.
Ensure all administrative and clerical processes meet regulatory, policy, and audit requirements (ACA, internal compliance, etc.).
Maintain compliance on internal and external audits.
Resolve identified audit findings within established deadlines.
Ensure adherence to documentation standards and workflows.