Business Control Specialist
About The Position
This role executes the internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). It provides analytical and administrative support for LOB- or ECF-specific processes and tools to promote adherence to enterprise-wide standards. The position supports quality assurance and quality control implementation by gathering and organizing data to identify, track, and report issues and control improvements for remediation. The role supports Client Operational Services by assessing the risk and control environment, conducting quality inspection reviews and QA activities, and supporting regulatory examinations, internal audits, and other monitoring and inspection reviews. It also helps identify procedural and test-script updates and data discrepancies, and captures inspection metrics for governance and dashboard reporting.
Requirements
- Must be a current Year Up intern with Bank of America.
- Skills in controls management.
- Skills in issue management.
- Skills in monitoring, surveillance, and testing.
- Skills in quality assurance.
- Skills in risk management.
- Analytical thinking.
- Attention to detail.
- Critical thinking.
- Problem solving.
- Written communications.
- Decision making.
- Innovative thinking.
- Prioritization.
- Recording and organizing information.
- Research.
Responsibilities
- Assess the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards.
- Provide administrative support for control monitoring and testing by gathering and organizing data to identify issues and control improvements for remediation.
- Comply with controls and Quality Assurance (QA) practices to support business continuity efforts.
- Conduct and coordinate quality inspection reviews to enhance employee performance and control effectiveness.
- Perform QA activities, including executing controls, managing cases, and reporting results.
- Support initiatives by identifying potential procedural updates, test-script updates, and data discrepancies to enhance QA program success.
- Support operational research for regulatory exams, internal audits, and other monitoring and inspection reviews.
- Capture data and information relevant to inspection metrics to support governance activities and dashboard reporting.
Benefits
- Paid time off.
- Industry-leading benefits.
- Resources and support for employees.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
