Business Control Manager
About The Position
This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones. Team Specific Job Description: Leads the assessment of the design and effectiveness of the risk and control environment to support third party governance and ensure adherence to enterprise-wide standards Performs monitoring and testing of controls, identifying issues and control improvements for remediation Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting Monitor program health, risks, dependencies, and deliverables to ensure successful execution against strategic objectives. Serve as the central escalation point for third party related risks, issues, concerns, and remediation activities across the CFO organization. Represent CFO Lines of Business in enterprise third-party routines and facilitate discussions and resolve complex issues involving multiple stakeholders and competing priorities. Build and maintain strong partnerships across Risk, Treasury, CFO Data Management, Global Financial Control, GBAM Finance, and other key stakeholder groups.
Requirements
- Minimum of 7+ years of experience in financial services, finance, risk management, third party governance, controls, or related functions
- 5+ years of experience leading large-scale, cross-functional programs or strategic initiatives
- Demonstrated experience developing and implementing governance frameworks, operating models, controls, and oversight programs
- Experience managing executive-level stakeholder relationships and influencing outcomes across organizational boundaries
- Experience coordinating testing, audit, quality assurance, or issue management activities
- Strong understanding of risk management, regulatory compliance, governance, and control environments
- Strong analytical, organizational, and problem-solving capabilities
- Exceptional verbal, written, and executive communication skills
- Proven ability to manage multiple priorities in a complex, highly matrixed environment
- Self-starter seeks to build relationship and collaborate with teammates
- Proven ability to work in a collaborative environment to achieve stated objectives
- Proficient with Microsoft Office products (particularly MS Excel, Word, PowerPoint)
Nice To Haves
- Advanced degree (MBA, master’s or equivalent)
- Experience supporting Finance, CFO, Risk, Third Party, or Regulatory programs within a large financial institution
- Knowledge of Third-Party governance routines
- Experience presenting to executive leadership teams, governance committees, audit partners, and regulators
- Knowledge of enterprise risk management frameworks, governance practices, and control environments
- Strategic thinker with the ability to understand complex business challenges and potential solutions
- Experience in providing thought leadership and ability to lead without direct authority
- Demonstrated experience with M365 CoPilot applications
Responsibilities
- Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
- Performs monitoring and testing of controls, identifying issues and control improvements for remediation
- Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
- Manages the performance and productivity of team members that conduct quality inspection reviews
- Ensures timely execution of QA activities including control execution, case management, and results reporting
- Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
- Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting
Benefits
- Access to paid time off
- Resources and support to our employees
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
