BUSINESS CENTER MANAGER

JW LOGISTICS OPERATIONS LLCCudahy, WI
$60,000 - $75,000Onsite

About The Position

Oversees the entire distribution center operations, including financial responsibilities, business growth and administration. Responsible for the distribution center workforce.

Requirements

  • 4+ years’ distribution/logistics experience required.
  • Experience of transactional or dedicated transportation models
  • Demonstrated account management ability
  • Communication with team to demonstrate and set expectations to support the team and operations
  • Proactive communication with customers and direct reports
  • Professional attitude & work ethic with direct reports
  • Strong work ethic
  • Timely and accurately handling customer needs with care
  • Good time management skills
  • Flexible, willing to work in a changing environment.
  • Self-directed and self-motivated
  • Sense of urgency
  • Change management
  • Strong interpersonal skills
  • Organized, detail oriented
  • Ethical; respects confidentiality; trustworthy
  • Displays “whatever it takes” attitude
  • Creative and innovative
  • Displays a high degree of competency
  • both verbal and written communication with internal and external partners.

Nice To Haves

  • Associate’s Degree preferred.

Responsibilities

  • Responsible for the existing account base of the center, particularly in the area of major accounts.
  • Responsible for establishing and maintaining exemplary service levels within the operation. (KPI, Customer Service and reporting business results.
  • Manages operation expenditures to the current budget.
  • Ensures current business model is managed and optimized to compete in the marketplace.
  • Timely completes all reporting requirements and ensures they are received by the corporate office.
  • Create day-to-day budgets on labor and hours.
  • Communicate these labor goals effectively with the Operations Manager & Logistics Supervisor.
  • Effectively Manage P&L to accommodate the location’s budget regarding, labor, hours, & warehouse utilization of space.
  • Manage changes with temp labor and find cost effective labor to support budget goals and operational needs.
  • Establish goals and hold the team accountable for team metrics, KPI’s, and performance.
  • Correspond with internal team to support carrier settlements, business results, and growth of the business.
  • Foster a supportive environment that is cohesive with JW Logistics 7 C’s of Culture
  • Hold monthly or quarterly meetings with team to communicate goals and expectations
  • Foster employee engagement by supporting employees through onboarding, offboarding, performance improvement, and employee recognition
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