Business Development Center Manager

Jack Madden Ford Sales Inc • Norwood, MA

15h • $100,000 - $150,000 • Onsite

About The Position

Jack Madden Ford Sales Inc is seeking a dynamic and results-driven Business Development Center Manager to lead our sales efforts at our Norwood, MA location. This role is pivotal in driving customer engagement, managing sales processes, and enhancing overall customer experience to support the growth and success of our dealership.

Requirements

• Proven experience in sales management, preferably within the automotive industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to analyze data and use performance metrics to drive business decisions.
• Proficient with CRM software and Elead (Preferred).
• Highly organized with excellent problem-solving skills.
• Ability to work in a fast-paced, customer-focused environment.

Responsibilities

• Lead and manage the Business Development Center team to achieve sales and customer service goals.
• Develop and implement strategies to attract, engage, and retain customers.
• Collaborate with sales, marketing, and service departments to maximize business opportunities.
• Monitor key performance indicators (KPIs) and prepare regular reports to track progress and identify areas for improvement.
• Ensure timely and professional responses to customer inquiries through phone, email, and other communication channels.
• Train and mentor team members to maintain high standards of customer service and operational excellence.

Benefits

• Competitive salary range of $100,000.00 - $150,000.00 per year, paid monthly.
• Health, dental, and vision insurance coverage.
• Retirement savings plan options.
• Paid time off and holidays.
• Opportunities for professional growth and development.
• Employee discounts on vehicle purchases and services.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed