Business Center Claims Manager
About The Position
Business Center Claims Manager If you have a claims background and are ready to take on the opportunity of leading a casualty claims unit, this may be a great opportunity for you! With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We’re proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive. As a Business Center Claims Manager, you will manage casualty claims representatives within the state of Iowa. You will be a vital part of the claims team by assisting in claims training, management, and compliance. You will have additional responsibility of managing litigated files. You will assist in establishing procedures and expectations for the handling of these claims. You will also oversee all staff development aspects including but not limited to the selection, training/development and disciplining/performance review of employees.
Requirements
- College degree or equivalent plus eight years of relevant experience is required.
- Associate in Claims (AIC) and IIA designations required.
- Strong verbal and written communication skills, including exceptional customer service skills.
- Strong analytical, problem solving, and organizational skills.
- Strong knowledge of tort law is required.
- Applicants must be currently authorized to work in the United States on a full-time basis.
Nice To Haves
- Previous management/leadership experience is preferred.
- Continued progress toward and achievement of industry designation/education is expected.
Responsibilities
- Manage casualty claims representatives within the state of Iowa.
- Assist in claims training, management, and compliance.
- Manage litigated files.
- Assist in establishing procedures and expectations for the handling of these claims.
- Oversee all staff development aspects including but not limited to the selection, training/development and disciplining/performance review of employees.
Benefits
- Career development and educational opportunities.
- Enhanced 401K with a match.
- Low-cost health, dental, and vision benefits.
- Life and disability insurance options.
- Paid time off, including holidays and volunteer time.
- Onsite wellness facility with fitness classes and programs.
- Daycare center.
- Cafeteria.
- Consideration for a hybrid work arrangement (for many positions).
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
