Business Center Claims Manager

FBL Financial Group, Inc. • Manhattan, KS

1d

About The Position

As a Business Center Claims Manager, you will manage claims representatives within the state of Kansas and lead a unit of twelve Claims Service Representatives. You will support claims training, management, and compliance, and help establish procedures and expectations for handling claims. You will oversee staff development, including employee selection, training and development, discipline, and performance reviews. Travel, including overnight travel, may be required.

Farm Bureau Financial Services protects clients’ and members’ families and property. The company describes a culture centered on integrity, teamwork, passion, service, leadership, and accountability, and highlights its commitment to employee growth and development.

Requirements

• A college degree or equivalent plus eight years of relevant experience.
• Strong verbal and written communication skills, including exceptional customer service skills.
• Strong analytical, problem-solving, and organizational skills.
• Strong knowledge of tort law.
• Must be currently authorized to work in the United States on a full-time basis; employment visa or work authorization sponsorship is not available.

Nice To Haves

• Previous management or leadership experience is preferred.
• Associate in Claims (AIC) designation and IIA certificate are desired.
• Progress toward industry designations or education is expected.

Responsibilities

• Manage claims representatives within the state of Kansas.
• Lead a Claims Service Representative unit of twelve individuals.
• Assist with claims training, management, and compliance.
• Assist in establishing procedures and expectations for claims handling.
• Oversee staff development, including employee selection, training and development, discipline, and performance reviews.

Benefits

• Enhanced 401(k) with a match.
• Low-cost health, dental, and vision benefits.
• Life and disability insurance options.
• Paid time off, including holidays and volunteer time.
• Career development and educational opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager