Business Banking Relationship Manager - Denver Market

Bank of America•Denver, CO

5d•$90,000 - $110,000•Onsite

About The Position

At Bank of America, the Business Banking Relationship Manager provides comprehensive financial solutions to small businesses with annual revenues up to $20 million and actively manages and deepens relationships with high-value and opportunity clients. The role supports the profitability and growth of the small business customer base by identifying opportunities, developing relationships, and acquiring new clients through prospecting, networking, and external referrals. It also includes opening core small business accounts in accordance with procedural guidelines. The position delivers a branded customer experience and manages the end-to-end client journey, balancing client needs and sales opportunities with risk management. The manager works with internal partners to expand opportunities, advises business owners on financial solutions and digital capabilities, and supports the bank’s sales delivery model. The role is based in Denver and requires being in the field at least 80% of the time. Bank of America describes its culture as inclusive and committed to teammate development, wellness, performance recognition, and community impact. The company maintains an in-office culture with role-specific flexibility.

Requirements

Proven success in consultative sales in financial services or business-to-business sales.
Ability to demonstrate examples of improving business financial outcomes by interpreting financial statements and recommending specific levers.
Passion for outside sales and prospecting.
Ability to deepen existing relationships and exceed sales goals.
Ability to analyze clients’ financial conditions and industry trends.
Ability to understand and interpret financial statements and cash flow analysis.
Excellent communication skills and demonstrated leadership ability.
Ability to partner and negotiate with a team of bank employees to resolve client issues.
Demonstrated management of a client portfolio focused on relationship development and deepening.
Thorough knowledge of small business financial products and services.
Familiarity with CRM platforms and other banking systems.
High school diploma/GED or equivalent work experience.
Ability to be in the field at least 80% of the time.

Nice To Haves

Community leadership.
Strong computer skills and ability to multitask in a demanding environment.
Undergraduate degree in business, finance, or economics, or seven years of relevant work experience.

Responsibilities

Manage the end-to-end client journey to meet client needs, drive sales opportunities, and mitigate risk.
Identify and refer specialized small business opportunities and solutions, including through small business relationship reviews.
Deliver a branded customer experience within aligned sales portfolios while spending at least 80% of the time in the field.
Build relationships with Merchant, Practice Solutions, Treasury, and Business Banking partners to increase small business opportunities.
Use credit knowledge to advise small business owners on solutions, services, and digital capabilities that support their business goals.
Support execution of the sales delivery model to achieve targeted performance and growth in the bank’s Small Business segment.
Coach, develop, guide, and provide feedback to associates and clients while supporting a client- and employee-centric culture.
Open core small business accounts while adhering to procedural guidelines.
Prospect, network, and develop external referral sources to acquire new client opportunities and grow client relationships.

Benefits

Industry-leading benefits.
Access to paid time off.
Resources and support for employees.
Eligibility to participate in a formulaic incentive plan, with opportunities that may be monthly, quarterly, and/or annual and based on performance against defined metrics.

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