Business Banking - Portfolio Manager I

Flagstar Bank
•$57,873 - $90,294

About The Position

The Business Banking - Portfolio Manager I manages an assigned portfolio of Small Business and/or Business Banking loans to ensure credit quality, compliance with Bank Credit Policy, and profitable growth aligned with the bank’s objectives. The role partners with SBC’s, Relationship Managers, Credit Officers, and business leaders to structure credit solutions, monitor borrower performance, identify emerging risks, and support sound credit decisions that balance client needs with prudent risk management. It contributes to strong client relationships, protection of the bank’s assets, and long-term profitability, including work with companies up to $10MM in revenue. The position conducts periodic borrower reviews, tracks financial and covenant documentation, monitors portfolio risk trends, and recommends modifications, renewals, or restructuring when appropriate. It also engages borrowers and their external advisors, ensures portfolio activities meet regulatory and compliance requirements, exercises independent judgment, and resolves problems. Special projects and other duties may be assigned.

Requirements

  • Undergraduate degree (four years or equivalent) in Business, Finance, or a related field.
  • At least 2 years of experience in credit analysis, portfolio management, or commercial/consumer lending.
  • Strong knowledge of financial statements and credit analysis techniques.
  • Proficiency in Microsoft Word, Excel, Outlook, and financial research tools.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong written and verbal communication skills, with the ability to influence and build trusted relationships.
  • Effective organizational skills and attention to detail; ability to manage deadlines in a fast-paced environment.
  • Customer-oriented, proactive, collaborative, self-motivated, entrepreneurial, and innovative approach.
  • Ability to build and maintain effective relationships with stakeholders through clear communication, proactive collaboration, and cross-functional insights.
  • Ability to identify client needs and deliver tailored solutions that enhance the client experience.
  • Ability to support a positive work culture and productive work environment.
  • Ability to travel as needed.
  • Ability to meet moderate physical exertion and stamina demands, such as standing, sitting, walking, driving, or infrequent lifting.

Responsibilities

  • Manage an assigned portfolio of Small Business and/or Business Banking loans, ensuring credit structures remain appropriate and comply with Bank Credit Policy.
  • Review borrower performance, including repayment capacity, leverage, and key risk factors, and prepare documented recommendations.
  • Identify early warning signals, escalate issues, and recommend modifications, renewals, or restructuring as appropriate.
  • Partner with SBC’s and Relationship Managers to provide credit expertise, strengthen client relationships, and support business development goals.
  • Engage borrowers, attorneys, accountants, and other external advisors to validate financial performance and address portfolio issues.
  • Collaborate with Credit Officers and senior leaders to support credit decisions balancing client needs with prudent risk management.
  • Track receipt of financial statements, tax returns, borrowing base certificates, guarantor information, and covenant compliance documentation.
  • Monitor compliance with financial covenants and loan terms, and prepare reports on portfolio risk trends and exceptions.
  • Ensure portfolio management activities comply with regulatory and compliance requirements.
  • Exercise independent judgment and discretion in decision-making and analyze and resolve problems.
  • Perform special projects and additional duties as required.
  • Adhere to regulatory and compliance policies and standards, complete required compliance training, and maintain compliance with applicable laws and regulations.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Comprehensive leave program
  • Variable incentives, bonuses, commissions, or other awards may be included in total compensation, as outlined in the offer of employment.
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