Business Banker (LO) Los Angeles, CA

Wells Fargo•Vernon, CA
•$31 - $46•Onsite

About The Position

Wells Fargo is seeking a Business Banker in Consumer Banking and Lending to build, maintain, and grow relationships with business banking clients in the branches. The role manages a portfolio of low- to moderately-complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding and relationship deepening to acquiring new clients. The position delivers a branded, client-centric experience and aims to position Wells Fargo as a trusted partner. The Business Banker identifies clients’ goals and financial needs by understanding their operations and priorities, then recommends appropriate financial products and services. The role offers business accounts, credit, treasury services, and digital tools, and partners with Relationship Managers and Lending Officers on complex structures. It also involves prospecting, networking, and collaborating with internal and external partners to generate referrals and support business owners. This Loan Originator position includes customer contact and may involve assessing needs and referring customers interested in dwelling-secured products to a SAFE team member. The employee may assist customers but may not take an application or offer or negotiate terms for a dwelling-secured transaction. LO registration is required at the time of employment, and the successful candidate must meet applicable Consumer Financial Protection Bureau qualification requirements and ongoing regulatory standards. The position is not eligible for visa sponsorship.

Requirements

  • At least 2 years of financial services, sales, or customer service experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
  • Must meet Loan Originator registration requirements at the time of employment and applicable Consumer Financial Protection Bureau qualification requirements.
  • Must meet applicable financial responsibility, character, general financial fitness, and criminal background standards, as well as ongoing regulatory requirements.

Nice To Haves

  • At least 2 years of in-branch business banking experience.
  • At least 1 year of experience managing a dedicated book of small-business customers across an assigned territory.
  • Bilingual speaking and listening proficiency in Spanish and English.
  • Proficiency in proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
  • Experience using business acumen to provide financial services consultation to business customers.
  • Extensive knowledge and understanding of bank lending programs, credit policies, and specialty products.
  • High motivation and ability to meet team objectives while maintaining individual performance.
  • Ability to manage expectations and conduct follow-ups with customers and Wells Fargo partners.
  • Customer service focus and experience handling complex transactions across multiple systems.
  • Knowledge and understanding of retail compliance controls, risk management, and loss prevention.
  • Ability to educate customers about technology and communicate the value of mobile banking options.
  • Ability to interact with integrity and professionalism with customers and employees.
  • Experience mentoring and peer-coaching others.

Responsibilities

  • Manage and grow a portfolio of low- to moderately-complex business clients, typically with $500,000 to $2 million in annual sales, through onboarding, relationship deepening, and new-client acquisition.
  • Deliver a branded, client-centric experience that drives growth and establishes the bank as a trusted partner.
  • Understand and offer Wells Fargo financial solutions and digital services, using available tools and product knowledge to make tailored recommendations.
  • Analyze clients’ operations, goals, priorities, and financial needs to provide recommendations aligned with their objectives and with applicable policies and procedures.
  • Offer business accounts, credit, treasury services, and digital tools.
  • Prospect and network with external and internal partners to generate referrals and grow the small-business customer base.
  • Collaborate with internal banking channels to support business owners and develop the broader customer relationship.
  • Partner with Relationship Managers and Lending Officers on complex structures and align with underwriting policies and risk guidelines.
  • Assess the needs of customers interested in dwelling-secured products and refer them to a SAFE team member; do not take applications or offer or negotiate transaction terms.
  • Follow applicable risk programs, Wells Fargo policies and procedures, and risk and compliance obligations.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
  • Employees may be eligible for incentive opportunities.
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