Business Banker (LO) Medford, OR

Wells Fargo Bank•Medford, OR

4d•Onsite

About The Position

Wells Fargo is seeking a Business Banker (LO) in Consumer Banking and Lending. The role builds, maintains, and grows relationships with business banking clients through branch interactions, understanding their needs and offering relevant financial solutions. The banker manages a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding and relationship deepening to new-client acquisition. The position delivers a client-centric experience and positions Wells Fargo as a trusted partner. The banker analyzes clients’ operations, goals, and financial needs to recommend suitable products and services, including business accounts, credit, treasury services, and digital tools. The role also involves prospecting, networking, generating referrals, and collaborating with internal banking channels, Relationship Managers, and Lending Officers. For complex structures, the banker partners with lending colleagues to ensure alignment with underwriting policies and risk guidelines. This Loan Originator position may involve assessing customer needs and referring customers interested in dwelling-secured products to a SAFE team member. The banker may assist customers but must not take an application for, offer, or negotiate terms of a dwelling-secured transaction. LO registration is required at employment, along with applicable Consumer Financial Protection Bureau qualifications and ongoing regulatory requirements. Wells Fargo will begin the LO registration process after the employee’s start date. This position is not eligible for visa sponsorship.

Requirements

At least 2 years of financial services, sales, or customer service experience, or equivalent demonstrated through work experience, training, military experience, or education.
Must obtain LO registration at the time of employment and meet applicable Consumer Financial Protection Bureau qualification requirements, including financial responsibility, character, general financial fitness, and criminal background standards.
Must meet ongoing regulatory requirements, including additional screening if necessary.
This position is not eligible for visa sponsorship.

Nice To Haves

At least 2 years of in-branch business banking experience.
At least 1 year of experience managing a dedicated book of small-business customers across an assigned territory.
Proficiency in proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
Experience applying business acumen to provide financial services consultation to business customers.
Extensive knowledge of bank lending programs, credit policies, and specialty products.
High motivation and ability to meet team objectives while maintaining individual performance.
Ability to manage expectations and follow up with customers and Wells Fargo partners.
Customer-service focus and experience handling complex transactions across multiple systems.
Knowledge of retail compliance controls, risk management, and loss prevention.
Ability to educate customers about technology and communicate the value of mobile banking options.
Ability to interact with customers and employees with integrity and professionalism.
Experience mentoring and peer-coaching others.

Responsibilities

Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, across onboarding, relationship development, and new-client acquisition.
Deliver a branded, client-centric experience and build trusted relationships with business clients.
Understand clients’ goals, operations, and financial needs, and provide tailored recommendations in accordance with policies and procedures.
Offer business accounts, credit, treasury services, digital tools, and other Wells Fargo financial solutions suited to clients’ needs.
Actively prospect and network with external and internal partners to generate referrals and grow the small-business customer base.
Collaborate with internal banking channels to support business owners and develop their overall banking relationships.
Partner with Relationship Managers and Lending Officers on complex structures and align recommendations with underwriting policies and risk guidelines.
Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member; do not take applications or offer or negotiate transaction terms.
Follow applicable risk, compliance, and regulatory requirements, and escalate and remediate issues as appropriate.