Business Associate, Client Engagement

CareAbout•Laval, QC

2d•Hybrid

About The Position

The Business Associate, Client Engagement is responsible to ensure that Altasciences maintains strong traction in the industry through continuous strategic reach-outs to prospect clients. He/she will work closely with the Business Development and the Marketing team as a resource in contacting organizations Altasciences does not currently partner with, using various communication channels and softwares. Business Associate, Client Engagement will drive the lead qualification engine and work closely with the sales organization to maintain and expand Altasciences’ database of prospects within his/her assigned territory.

Requirements

B.Sc. or higher level degree in Marketing or related field. Pertinent experience may be considered in lieu.
Successful experience in business-to-business sales in pharmaceuticals, biotech, or life sciences preferred
Excellent verbal and written communication skills and exemplary professionalism are required
Must have ability to work independently, be highly motivated and a team player
Persuasive communication style, strategic thinking and organization skills required
Goal-oriented with excellent organizational and time management skills
Enthusiastic demeanor with the natural ability to influence customers
English is the primary language used to correspond between offices
The employee frequently communicates with English-only customers outside the province of Quebec

Responsibilities

Research accounts, identify key players, decision makers and generate interest
Identify and develop new business prospects from multiple sources including inbound marketing leads, prospect lists, discovery, LinkedIn, and independent research
Work with individual members of Business Development on maximizing reach outs linked to Business Travel and/or Conferences
Email assigned leads and create appointments and meetings
Responsible for routine monitoring of Altasciences webchat and website inquiries, and routing opportunities to appropriate sales directors as assigned by management
Sourcing new sales opportunities through inbound lead follow-up and emails
Routing qualified opportunities to the appropriate sales directors for further development and closure
Create meaningful outbound campaigns tailored to potential prospects' needs by leveraging creative writing skills, available marketing and sales materials, and collaboration with Altasciences Marketing and subject matter experts
Work with management to ensure that reach-outs are being tracked accordingly in the CRM
Manage prospecting campaign
Document all client-related communication in Salesforce derived from email/LinkedIn reach-outs, campaigns, webchat, website inquiries, meetings, business travel, and teleconferences
Responsible for providing an individual performance report and metrics to management as requested
Responsible for creating and/or reviewing prospecting KPI reports for management monthly and quarterly
Other assigned tasks as requested
Maintain a positive, results-oriented work environment, building partnerships with cross-functional departments and creating a team-based culture