Business Assistant

Premier Dentist Partners • Glendale, WI

16d

About The Position

At Premier Dentist Partners, team members are valued, supported, and provided with resources to succeed, with opportunities to grow and learn throughout their careers. The Business Assistant plays a pivotal role in the smooth and efficient functioning of a dental practice’s administrative and business operations. The role supports the front office, coordinates patient interactions, and contributes to an exceptional patient experience and the overall success of the practice.

This position also supports additional administrative and operational needs as they arise. The posting notes that its description is not an exhaustive list of all roles, activities, requirements, efforts, or working conditions associated with the position.

Requirements

• High school diploma or equivalent.
• Strong organizational and communication skills.
• Excellent customer service skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Comfort learning and using dental practice management systems and office software.

Nice To Haves

• Business or administrative experience in a dental office.

Responsibilities

• Greet patients and create a welcoming, positive experience.
• Manage incoming calls and schedule patient appointments.
• Manage the daily schedule and support efficient patient flow.
• Verify insurance benefits and explain coverage to patients.
• Process payments, copays, and outstanding balances.
• Provide patients with accurate treatment cost estimates and financial information.
• Assist with billing, coding, and insurance claim submissions.
• Communicate treatment plans and financial information clearly and professionally.
• Address and resolve patient questions and concerns professionally, escalating to the Office Manager when appropriate.
• Order and restock office supplies as needed.
• Maintain accurate patient records and documentation.
• Work closely with the dental team to ensure smooth and efficient patient care.
• Support additional administrative and operational needs of the practice as needed.

Benefits

• Competitive compensation.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) retirement savings plan.
• Short- and long-term disability.
• Paid time off.
• Paid holidays.
• Flexible spending account (FSA).
• Health savings account (HSA).
• Dependent care accounts.
• Employee assistance program.
• Commuter benefits.
• Exclusive employee perks and discounts.
• Pet insurance.
• Collaborative, supportive team environment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED