Business Applications Director | Schulte Hospitality Group

Schulte Hospitality Group • Louisville, KY

4d

About The Position

Schulte Hospitality Group is seeking a dynamic, service-oriented Business Applications Director to join their team. SHG is an organization whose success is rooted in its service culture. Their mission is to exude hospitality, be respectful and authentic, prioritize the needs of their internal and external stakeholders above their own, and continuously strive to make a positive impact in all they do. They are passionate hoteliers eager to add like-minded people to their rapidly growing team! When you join SHG you’ll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. They want you to feel engaged, empowered, and excited to grow with them. After all, they believe their greatest and most valuable asset is their people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package. Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. They are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Their portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. We are seeking a Business Applications Director to oversee and optimize SHG’s suite of business applications. This role ensures operational efficiency, compliance, and data integrity while driving training, vendor coordination, and system integration initiatives. You will collaborate closely with executive leadership on analytics and business intelligence projects.

Requirements

• Bachelor’s degree in Information Systems, Business Administration, or related field.
• Proven experience managing enterprise business applications in hospitality or similar industry.
• Strong understanding of system integrations and data analytics.
• Excellent communication and vendor management skills.
• Familiarity with ProfitSword, Hotel Effectiveness, PlateIQ, and Concur.
• Experience developing training programs and compliance frameworks.
• Ability to lead cross-functional teams and drive process improvements.
• Experience working with and creating reports using business intelligence tools such as Power BI.
• Ability to effectively communicate written and verbal instructions.

Responsibilities

• Manage SHG business applications, including but not limited to ProfitSword, Hotel Effectiveness, PlateIQ, and Concur.
• Work with hotels in troubleshooting issues with business applications.
• Manage implementation of systems for new locations and termination of systems from exiting location.
• Develop and monitor training programs for supported applications.
• Create and implement location onboarding programs to improve efficiency and accuracy.
• Work with vendors on enhancements, troubleshooting, and support requests.
• Manage internal support requests for applications.
• Partner with CIO and CFO on system integrations and strategic initiatives.
• Develop compliance monitoring programs for all applications.
• Collaborate on data analytics and business intelligence initiatives.
• Direct operations teams on best practices and consistency in application usage.
• Other duties as assigned.

Benefits

• Work Today, Get Paid today, with Daily Pay!
• Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

What This Job Offers

• Job Type: Full-time
• Career Level: Director