Business Applications Analyst II - Property Pricing & UW Modernization

USAA•San Antonio, NC

1d•Hybrid

About The Position

USAA is hiring a Business Applications Analyst II for Property Pricing and Underwriting Modernization. The role provides analysis and business information related to business functions, processes, applications, and IT platforms, and develops, implements, and maintains application solutions to meet business needs. It operates at a developing skill level and focuses on low- to medium-complexity systems, upgrades, and process changes. The position requires working in the office four days per week and may be based in San Antonio, Plano, Phoenix, Colorado Springs, Chesapeake, Charlotte, or Tampa. Relocation assistance is not available. The salary range is $63,590 to $121,530, with actual pay varying by location, experience, and market data. Employees may be eligible for performance-based incentives. USAA does not provide visa sponsorship for this role.

Requirements

Bachelor's degree, or four years of relevant education and/or experience.
Two years of work experience analyzing IT business processes, software application or IT platform design, and/or IT documentation.
Understanding of application or IT platform data systems and operations.
Developing knowledge of Microsoft Office tools.

Nice To Haves

Property and casualty insurance experience, particularly pricing and/or underwriting experience.
Strong programming skills in Python, R, or VBA.
Experience implementing within the Software Development Life Cycle (SDLC).
Experience with iterative development using Agile principles.
Demonstrated problem-solving skills.
Ability and desire to learn new technology and programming methods.
US military experience through military service or as a military spouse/domestic partner.

Responsibilities

Collaborate with internal stakeholders to understand business needs and opportunities related to application and IT platform solutions.
Provide analysis for planning and implementing low- to medium-complexity systems, upgrades, and process changes.
Review new or upgraded application functionality with business partners, including providing training to help them prepare training and procedure updates for their teams.
Perform and coordinate business and application/IT platform support, and analyze discrepancies and system failures.
Facilitate and perform application/IT platform resolution activities to minimize business impact and prevent future exposure.
Inform team leadership and business partners of the implications of incidents and develop recommendations to mitigate future impact.
Maintain understanding of business processes, supporting applications and IT platforms, and strategic direction.
Collaborate and exchange information with team members, stakeholders, and information services to identify dependencies, risks, and opportunities.
Ensure risks associated with business activities are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.