Development Product Owner - Property Pricing & UW Modernization (Mid Level)

USAA•San Antonio, VA

6d•Hybrid

About The Position

USAA is seeking a Development Product Owner for its Property Pricing and Underwriting Modernization team. The role serves as the business representative on agile delivery teams and works across business strategy, product development, pricing, underwriting, analytics, technology, and delivery to support modernization and deliver business value. The position requires a flexible work environment with in-office work four days per week and may be based in San Antonio or Plano, Texas; Colorado Springs, Colorado; Phoenix, Arizona; Chesapeake, Virginia; or Tampa, Florida. Relocation assistance is not available. The Product Owner gathers and communicates business vision and needs, develops and prioritizes user stories and features, maintains a testable product backlog, and reviews delivery against acceptance criteria. The role partners with business owners, subject matter experts, sponsors, stakeholders, IT, and cross-functional delivery teams to translate requirements into solutions, prepare the business for change, execute testing, and manage risks in accordance with compliance policies. The position uses Agile and other delivery methodologies to help teams deliver effective, compliant solutions aligned with business value and program or product road maps.

Requirements

Bachelor's degree, or four years of relevant education and/or experience.
Four years of experience in process improvement, project delivery, business or requirements analysis, or work directly related to supported business operations or product line.
Proficient knowledge of Microsoft Office products, applicable databases, and project management tools.
Proficient knowledge of multiple technical software delivery methodologies, such as Agile and Waterfall.
Proficient experience analyzing business requirements and identifying opportunities to streamline business processes in accordance with risk management frameworks and regulatory requirements.
Proficient understanding of Process Engineering methodologies and Change Management practices.
Experience independently gathering business requirements, process flows, and use cases; developing and delivering business capabilities within an approved methodology; writing user stories; and following the development process through story acceptance.
Analytical and problem-solving skills, including demonstrated ability to identify and analyze issues and prioritize solutions or decisions.

Nice To Haves

Four years of P&C insurance experience with working knowledge of Pricing, Underwriting, Product Development, and/or predictive analytics.
Experience operating as a Product Owner within SAFe or large-scale agile frameworks across multiple delivery teams.
Familiarity with Guidewire Policy Center.
Demonstrated problem-solving skills and strong learning agility.
Verbal and written communication experience at various organizational levels.

Responsibilities

Work with business partners and subject matter experts to understand business strategy and vision, then write, refine, accept, and prioritize stories or features.
Own and maintain a prioritized backlog for one or more Agile teams, ensuring stories include acceptance criteria and are consumable and testable.
Review and accept IT or business development output to confirm specified acceptance criteria have been met.
Represent the business and customer perspective throughout the product delivery cycle on one or more delivery teams.
Participate in cross-functional teams—including user experience partners, designers, business analysts, developers, and testers—to develop, execute, and release work aligned with road maps.
Partner with sponsors, stakeholders, and IT to translate business requirements and processes, and develop an understanding of needs, measures, risks, and controls.
Partner with change partners and stakeholders to prepare the business for change, and provide tactics and metrics for benefits, adoption, and risk.
Use existing change management routines as needed.
Execute user acceptance testing and production validation.
Contribute at the project level across multiple business or system domains.
Ensure business risks are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.