Business Application Specialist

TD•Toronto, ON

4d•CA$96,900 - CA$136,800•Onsite

About The Position

As the business lead and functional business expert; Manage a diverse portfolio of business application management activities. Act as a business lead and functional business specialist; provides input and executes on strategies, roadmaps, forecasts and manages relationships with technology, business consumers.

Requirements

Undergraduate degree or technical certificate
7+ years of relevant experience
Deep expert knowledge of application analysis process and techniques
Deep expert knowledge of applications supported by the team including system components, functionality, interfaces, data flows, and business rules
Deep expert knowledge of bank's PDLC methodology, business testing and project management
Deep knowledge / understanding of business supported and broader organization
Deep expertise in analytical and problem-solving skills with the ability to solve or may lead others to solve complex problems, requiring analysis of multiple variables, including consultation with multiple stakeholder
Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders

Nice To Haves

Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations
Acts as a technical expert / lead integrating cross-function understanding within their own field of speciality
Uses sophisticated analytical thought to exercise judgment and identify solutions
Works autonomously as the lead and guides others within area of expertise

Responsibilities

Owns and/or maintains 3-year roadmap to establish vision, clarity, and alignment with the strategic and tactical direction of the business
Business application lead/owner/manager for application strategy, delivery, performance, access, data availability & integrity, data retention & disposition, remediation alignment, priorities, plans, communication
Deployment and change management for initiatives relating to applications owned/managed
Application and Technology budget owner/manager (excluding Innovation)
Business SME ownership/input as required into project artifacts (ideation, business case, BRD, DIA, SRS, etc)
Ensures that all guidelines and controls are in place to ensure customer information is protected and that the application is compliant from a risk/privacy perspective, including adherence and compliance with enterprise application / data lifecycle practices for own work and the work of others
Responsible for access approvals and access attestation
Manages/Owns the infrastructure/operational budget for the application and prioritizes and approves initiatives to ensure the correct items are being worked on
Work with business partners to provide input on possible work processes and system changes required to support their business
Participate in large Enterprise programs as a SME for business functionality of the applications owned/managed
Review all Business Application Risk Assessments (BARA)annually and participate in Basel Data Governance Ongoing Compliance Program or any other regulatory reviews as required
Responsible for communication to business partners of any planned system outages that impact their channel/business process
Review and sign-off of all project documentation as well as for the deployment
Coordinate with relevant stakeholders to support the development sound business cases with an on-going focus on reusability, scalability, innovation and enterprise-wide solutions
Owns overall accountability for risk and controls for the application and manages risk assessments and testing
Ensure adherence to guidelines and regulatory requirements under Privacy, Legal, Compliance, and the Office of the Chief Data Officer
Review and approve all in-take requests for new projects and provide directions as required on the initiative
Track individual progress of each active project and assist in the preparation of monthly project reporting and partner/executive dashboard reporting
Build and maintain positive relationships with businesses, technology groups, and key stakeholders to identify and assess new project in-take requests.
Maintain an "end to end" view of the customer, business and processes to be able to triage new requests based on changing partner needs.
Identify and understand emerging risks related to project activity and ensure business requirements and solutions appropriately mitigate risks
Ensure the team maintains compliance and procedure guidelines to support satisfactory audit results
Manage relationships with project team members, third party vendors/ service partners, other technology and client areas as appropriate
Manage and/or oversee the implementation of solutions and work closely with key business leaders to optimize and maximize the availability of service, efficiency, and effectiveness
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand ambassador for your business area/function and the bank, both internally and/or externally
Participate in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees (e.g., Data Councils)