Business and Customer Service Instructor

Georgia Department of Revenue•Wrightsville, GA

39d•$40,000•Onsite

About The Position

Under general supervision, provides instruction in the areas of customer service, computer, job search, job interview and re-entry skills to inmates in the correctional setting. Demonstrates the use of appropriate teaching techniques; use of appropriate testing and grading procedures including proper maintenance of grade books and any other record-keeping required; effective use of oral and written communication skills, knowledge of current in-field procedures. Follows approved course syllabus. Maintain program requirements, attend/complete all professional development training; meet with students and college personnel to discuss students’ instructional programs and other issues. Evaluates student progress in attaining goals and objectives. Completes all reports, records and invoices in a timely manner and maintains accurate inventory of all assigned properties. Maintain qualifications for employment as described by the Technical College System of Georgia (TCSG) Policy Manual and accreditation standards. Follows rules and regulations as described by the TCSG Policy Manual and other policies and procedures established by the institution. Also subject to the rules and regulations of the Georgia Department of Corrections. Position may require travel to the college’s campus or site locations, to other correctional facilities and any other travel as needed.

Requirements

Earned Bachelor’s Degree in education, business, or a related field from an academic institution accredited by an institutional accrediting agency recognized by the United States Department of Education.
Documented one (1) year teaching experience in postsecondary education or documented one (1) year customer service experience.
Must upload transcripts which show conferred educational degrees and document qualifications in the employment history.

Nice To Haves

Documented work experience in the correctional setting.
Documented work experience in the post-secondary setting.

Responsibilities

Provides instruction in customer service, computer, job search, job interview and re-entry skills to inmates.
Demonstrates appropriate teaching techniques.
Uses appropriate testing and grading procedures.
Maintains grade books and other required record-keeping.
Utilizes effective oral and written communication skills.
Maintains knowledge of current in-field procedures.
Follows approved course syllabus.
Maintains program requirements.
Attends and completes professional development training.
Meets with students and college personnel to discuss instructional programs and other issues.
Evaluates student progress in attaining goals and objectives.
Completes all reports, records, and invoices in a timely manner.
Maintains accurate inventory of all assigned properties.
Maintains qualifications for employment as described by the TCSG Policy Manual and accreditation standards.
Follows rules and regulations as described by the TCSG Policy Manual and institution policies.
Adheres to the rules and regulations of the Georgia Department of Corrections.
May require travel to college campus or site locations, other correctional facilities, and any other travel as needed.