Business Analytics Specialist

PNC Bank•Pittsburgh, PA

3d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analytics Specialist within PNC's Technology organization, you will be based in Pittsburgh, PA, Strongsville, OH, Cleveland, OH, Dallas, TX, Phoenix, AZ, Denver, CO, or Birmingham, AL. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Leverages analytical tools to provide business and technical support for the analytics process, tools and applications for a business function or business unit. Recommending appropriate performance measures to be produced including lifts, efficiencies, confidence intervals, and other statistical metrics. Analyzing and processing data, building and maintaining models and report templates, and developing dynamic, data-driven solutions. Assists senior consultants on gathering detailed, actionable reports documenting the findings from, data processing, and data analysis. Assists senior consultants on using business intelligence data for predictive analytics and facilitating implementation of new tools and data marts. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

Excellent verbal, written, presentation, and facilitation skills.
Strong teamwork, collaboration, and relationship-building abilities.
Experience communicating with and presenting to leadership and stakeholder groups.
Knowledge of governance, process management, and operational best practices.
Strong organizational, analytical, and problem-solving skills.
Familiarity with analytics, cloud, and big data technologies, including Hadoop, SQL, Python, Spark, Azure, and AWS.
University / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors degree

Nice To Haves

Hadoop/HDFS
SQL
Python
Apache Spark
Azure
AWS
Experience with data visualization and other exploratory data analysis tools is a plus.
Analytical Analysis
Analytical Thinking
Business Intelligence (BI)
Communication
Concept Development
Data-Driven Decision Making
Data Integration
Market Research
Performance Metrics
Qualitative Research
Strategic Planning
Teamwork
Analytical Thinking
Business Acumen
Business Analytics
Consulting
Decision Making and Critical Thinking
Effective Communications

Responsibilities

Build and maintain strong partnerships across technology, analytics, and business teams.
Prepare and deliver presentations, status updates, and recommendations to leadership and stakeholders.
Provide onboarding, training, and user support for enterprise analytics and data platforms.
Communicate platform performance, governance updates, and process changes to diverse audiences.
Promote compliance with data governance, risk management, and operational control requirements.
Monitor platform health, performance, and usage metrics to identify risks and improvement opportunities.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service