Business Analytics Senior Analyst

Cigna Healthcare•Morris Plains, NJ

19h•$68,000 - $113,400

About The Position

Join The Cigna Group’s Client Reporting and Analytics team to turn complex healthcare data into insights that support better business decisions. The Senior Analyst, Client Analytics partners with account teams and clients to analyze pharmacy benefit and healthcare data, identify trends, and translate findings into actionable recommendations. The role combines business knowledge with analytical and technical skills to address complex questions involving cost, utilization, plan design, pricing, claims, and clinical quality. The position supports client consultation and data-driven decision-making through customized reporting, analysis, investigation of claims and plan issues, and collaboration across business and technical teams. For employees working at home occasionally or permanently, an internet connection through a cable broadband or fiber optic provider with speeds of at least 10 Mbps download and 5 Mbps upload is required.

Requirements

At least 1 year of experience in healthcare analytics, business analysis, or a related analytical field.
Experience using SQL to query and analyze data from relational databases or data warehouses.
Experience extracting, manipulating, and analyzing large datasets.
Experience with business analysis, root cause analysis, and requirements development.
Strong analytical, problem-solving, and organizational skills.
Ability to translate complex analysis into clear insights and recommendations for business audiences.
Strong customer focus and ability to manage priorities and deliver quality work in a fast-paced environment.
Strong collaboration and communication skills.

Nice To Haves

Bachelor’s degree in Finance, Mathematics, Healthcare Informatics, Computer Science, Data Science, or another quantitative discipline.
Experience with Python for data analysis or automation.
Experience with Tableau, R, or other data visualization and analytical tools.
Experience working with pharmacy benefit management (PBM), healthcare claims, plan design, utilization, pricing, or healthcare cost data.
Experience developing client-facing reports, analytics, or recommendations.

Responsibilities

Partner with Account Management, Clinical Account Executives, Financial Analysts, and other stakeholders to understand complex PBM questions involving benefit design, utilization, pricing, and trend management.
Analyze large healthcare and pharmacy datasets using SQL, Python, and data visualization tools to uncover trends, quantify opportunities, and answer business questions.
Develop customized reports and analyses that help internal teams and clients make informed decisions while meeting established turnaround expectations.
Evaluate healthcare utilization, cost, and clinical quality data and translate findings into clear recommendations that support business operations and cost-management strategies.
Research claims, plan design, reporting, and adjudication issues to identify root causes and help account teams determine potential business and client impact.
Present complex analytical findings in clear, practical terms for technical and non-technical audiences.
Collaborate across Application, Finance, Research, IT, and other teams to identify opportunities to improve or automate reports, models, and analytical processes.
Contribute ideas that improve reporting efficiency, analytical capabilities, and the overall client experience.