Business Analytics Lead Analyst

Citi • Tampa, FL

6d • $113,840 - $170,760

About The Position

As part of Citi’s Fraud Analytics, Modeling & Intelligence organization, the Business Analytics Lead Analyst manages and executes fraud analytics and strategies supporting Citi’s North American and global credit card and retail bank businesses. The role uses data to identify fraud trends and designs and implements strategies to prevent and mitigate fraud across the fraud lifecycle, including application and synthetic ID fraud, account takeover, and emerging sophisticated attack schemes.

The role partners closely with Fraud Policy, Operations, and other stakeholders to understand business and technology direction and assess potential and existing fraud impacts. It may include direct or indirect management responsibility for team members, as well as mentoring and coaching junior colleagues.

Requirements

• At least 5 years of experience in analytics and modeling or a relevant area.
• Hands-on coding experience in a Big Data environment using traditional tools such as SAS or SQL and/or open-source tools such as Python, Impala, or Hive.
• Knowledge of traditional and advanced machine learning techniques and algorithms, such as Logistic Regression, Gradient Boosting, and Random Forests.
• Experience with data visualization tools such as Tableau.
• Excellent quantitative and analytical skills, including the ability to derive patterns, trends, and insights and conduct risk/reward trade-off analysis.
• Ability to build effective presentations communicating analytical findings to diverse audiences.
• Ability to manage cross-functional projects, resources, and stakeholders and drive collaboration across teams.
• Ability to make independent decisions with minimal management guidance.
• Bachelor’s degree in statistics, mathematics, physics, economics, or another analytical or quantitative discipline.

Nice To Haves

• Master’s degree or PhD.

Responsibilities

• Use analytics to identify enhancement opportunities and actionable insights while ensuring adherence to Fraud Policy.
• Own and manage fraud rules, scores, and detection strategies, including risk appetite execution, point-of-sale interdiction strategies, and defect analysis.
• Collaborate with cross-functional teams to recommend strategies based on data and trend analysis and implement mitigation strategies.
• Build effective relationships within and outside the Fraud organization to support successful and timely execution of portfolio priorities.
• Generate and manage regular and ad-hoc reporting to monitor performance and identify emerging trends.
• Assess manual and automated processes to identify process gaps and opportunities.
• Prioritize work and provide partners and team members with a clear view of the most critical priorities.
• Mentor and coach junior team members.

Benefits

• Medical, dental, and vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off, including vacation, sick leave, and paid holidays
• Discretionary and formulaic incentive and retention awards may be available to eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Senior